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10 CustomerGauge Alternatives to Redefine Customer Success

SurveySensum

Its limited flexibility, complicated user management, and reliance on support for survey setup can slow things down and create inefficiencies. Difficulty Setting Up Surveys: Many users struggle to set up new surveys without assistance from CustomerGauges support team, which can slow down the process and limit autonomy.

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Overcoming common contact center challenges with generative AI and Amazon SageMaker Canvas

AWS Machine Learning

In October 2023, SageMaker Canvas announced support for foundation models among its ready-to-use models , powered by Amazon Bedrock and Amazon SageMaker JumpStart. A call center agent’s job is to handle inbound and outbound customer calls and provide support or resolve issues while fielding dozens of calls daily.

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Top 5 Best Nextiva Alternatives to Help You Make More Calls

NobelBiz

Specialized Features : Depending on your industry, you may require unique features like AI-driven call analytics, omnichannel support, or advanced reporting that some Nextiva alternatives provide. Alternatives to Nextiva may offer better pricing structures or features designed specifically for scaling call volumes and team size.

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How to Measure the Return On Investment (ROI) of Your Contact Center Solution?

NobelBiz

Here are some of the questions you should to ask: What kind of process are you providing to support agents? How often do agents need to call or e-mail the solution to complete a task? If you want to use capabilities like call recording, you’ll need a lot of storage space. How is each step prioritized?

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161 Effective Creative Agency Marketing Tools For 2019

Grade.us

This section includes a list of tools and resources in several areas: Website Creation and Management tools Communication and Support tools Content Strategy and Management tools SEO and SEM tools Advertising tools Social Media Management tools Speaking of marketing tools. PhoneWagon claims to be the #1 Top Rated Call Tracking Software.

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