Remove Call Recording Remove Conference Remove Innovation Remove Lifetime Customer
article thumbnail

How to Better Understand Your Customer With Ed Porter

Kustomer

Simply aligning the company with its beliefs and making sure that each department is on the same page when it comes to the customer service standard, is sure to bring about customer satisfaction. First met at a conference, maybe six years ago. Ed Porter: (00:21). There you go. Gabe Larsen: (00:21). His name’s Ed Porter.