MiaRec
JUNE 18, 2024
Here at MiaRec, we have helped hunters of contact centers, including medium-size and large health and life insurance companies, streamline and accelerate their contact center workflows. This significantly streamlines the data capture and entry process.
MiaRec
APRIL 25, 2023
As a Five9 customer, you may want Voice Analytics and Automated Quality Management (AQM) capabilities without changing your call recording platform. Integrating with MiaRec lets you use Voice Analytics to make the most of your Five9 call recording data. Luckily, MiaRec integrates with Five9’s VoiceStream platform.
InMoment XI
DECEMBER 13, 2024
Types of Contact Center Dashboards Agent Performance Manager Customer Experience Operational Financial There are various types of dashboards to help businesses optimize contact center workflow. Call transcription tools record calls in textual format for easier analysis.
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