Remove Call Recording Remove Customer Engagement Remove Customer Service Remove Lifetime Customer
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How to Better Understand Your Customer With Ed Porter

Kustomer

Listen and subscribe to our podcast: In this episode of the Customer Service Secrets Podcast, Gabe Larsen is joined by Ed Porter , Chief Revenue Officer at Blue Chip CRO , to discuss the changing customer environment. Tips for Relating With The Customer. Reactive Vs. Proactive Customer Service.

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Three Ways to Get More Value from Your Workforce Optimization Platform

Avaya

Each interaction is critical and contributes to the overall lifetime customer experience that drives engagement, value and loyalty. Quality assurance has never been more important—and providing world-class customer service starts and ends with agent performance. Enhance Your Quality Assurance Program.