Talkdesk Among Vendors for Four Pillars of Customer Service in Gartner Report
Talkdesk
JANUARY 2, 2020
Gartner evaluated 32 vendors from its customer-service-oriented Magic Quadrants against four pillars for great customer service. As defined by Gartner, the four pillars for great customer service are: Getting Connected: channel-less architected design to create journeys. Intelligent self-service.
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