Tales of Customer Experience: The Good, The Bad, And The Ugly?
Maz Iqbal
NOVEMBER 13, 2014
Filed under: Case Studies , Customer Experience , Customer Loyalty , Customer Philosophy , Digital / Ecommerce Tagged: authentic customer-centricity , customer experience , customer experience design , delightful customer experience , digital customer experience , GiffGaff , RAC , Sainsburys Bank , understanding customers.
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