ShepHyken

APRIL 14, 2024

My Comment: This week’s TOP FIVE roundup has a theme: Customer Loyalty. All five of this week’s articles are focused on customer loyalty. So, let’s start with a Fast Company that has three tips. It’s very hard to build loyalty if the customer has a generic experience. Loyalty Programs Should Encourage Competition.

Net Promoter Score 73

Net Promoter Score Loyalty Programs Customer Service Ecommerce 73

SurveySensum

SEPTEMBER 6, 2023

Pro Tip: Incentivize your customers to express your gratitude and encourage them to give more reviews. Pro Tip: Building relationships through personalization is crucial, as poor personalization can drive away customers. Creating a Well-Crafted Loyalty Program Have you heard about Beauty Insider?

NPS 52

NPS Brands Social Media Net Promoter Score 52

Optimove

JULY 7, 2022

Our first tip? You can read more about their case study here. Look at logins and email openings to measure how engaged those players are. The post Reach Your Goaaaaaaallllls: 5 Tips to Build a Winning World Cup Marketing Plan appeared first on Optimove. Why should you listen to us though?

Tips 52

Tips Marketing Sports Gamification 52

SurveySensum

JANUARY 26, 2024

Through insightful analysis, practical tips, and real-world examples, we aim to equip businesses with the knowledge needed to navigate and enhance their customers’ journey, leveraging the power of a robust customer feedback tool. Blog posts on fitness tips and the app’s unique approach.

Customer Journeys 52

Customer Journeys Social Media Touchpoint Tips 52

SurveySparrow

JUNE 20, 2021

Offer Loyalty Programs. Loyalty incentives! In fact, 81% of consumers are more likely to do business with a brand that offers a loyalty program. Loyalty programs are a great way to show your customers that you value their commitment to your product or service. Is the feedback negative? Final Thoughts.

Customer Satisfaction 52

Customer Satisfaction Social Media Loyalty Programs Wait Times 52

ProProfs Chat

JUNE 21, 2019

According to Oracle’s 2013 Commerce Trends survey, 42% of respondents say customer retention is a top metric by which they measure success. Needless to say, it is one of the most important metrics for your business to consider when you plan your marketing, loyalty programs, and sales processes.

Customer Retention 63

Customer Retention Strategy How To Case Study 63

BirdEye

NOVEMBER 29, 2023

From the latest trends shaping the industry to practical tips on enhancing your brand and the essential tips and tools to amplify your reach – this blog equips you with strategic steps to elevate your furniture store marketing. Your tip: Offer a seamless and trustworthy experience for customers. How to market a furniture store?

Trends 57

Trends Tips Tools Marketing 57