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A recognition program based on customer feedback is a powerful way to increase employeeengagement and create a customer-centric culture. You’re basically connecting the customer experience with employeeengagement. Plus, when employees are more engaged, they’ll deliver a better customer experience.
CEM has become a key differentiator for today’s businesses, as products and services have become increasingly commoditized. Confirmit enables organizations to develop and implement Customer Experience Management, EmployeeEngagement and Market Research programs that deliver insight and drive business change. INFOGRAPHIC.
CEM has become a key differentiator for today’s businesses, as products and services have become increasingly commoditized. Confirmit enables organizations to develop and implement Customer Experience Management, EmployeeEngagement and Market Research programs that deliver insight and drive business change. INFOGRAPHIC.
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