How to tie Customer Success into your CEM program
CloudCherry
DECEMBER 23, 2019
On this episode, Mike shares some of his day-to-day practices, some of which include regularly asking himself, “What are we doing to drive the improvement of each touchpoint?”, In any industry, it’s about connecting with people and providing an amazing experience- something Mike aims to do daily. It goes to show that CX is EVERYWHERE.
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