ProProfs Chat

APRIL 24, 2020

So, to avoid jeopardizing your customers’ experience and satisfaction level, do your best to address their concerns as fast as possible. . Use a live chat to manage this time-efficiency even when your agents aren’t online, you can rely on the use of chatbots or a knowledge base. Improve Brand Reliability. Being expressive.

Tips 82

Tips Customer Service Social Media Chatbots 82

Comm100

FEBRUARY 22, 2018

Most consumers have noticed: there’s a huge gap in capabilities in the Chatbot industry. While one Chatbot may be able to book you a flight or serve you in many languages, another might not even seem capable of completing the single task that it were designed for, like telling you the weather. What is a Chatbot Decision Tree?

Chatbots 117

Chatbots Customer Journeys Knowledge Base How To 117

Comm100

FEBRUARY 22, 2018

Most consumers have noticed: there’s a huge gap in capabilities in the Chatbot industry. While one Chatbot may be able to book you a flight or serve you in many languages, another might not even seem capable of completing the single task that it were designed for, like telling you the weather. What is a Chatbot Decision Tree?

Chatbots 102

Chatbots Customer Journeys Knowledge Base How To 102