Chatbots Customer Relationship Management Guidelines Virtual Agent 
InMoment XI
JANUARY 16, 2024
Virtual Agents and Chatbots: Virtual agents or chatbots, powered by AI, interact with customers in real-time. These agents can engage in text-based or voice-based conversations that provide assistance, answer queries, and guide users through processes.
Kustomer
FEBRUARY 6, 2024
Check out this list of the top 10 enterprise help desk software you should consider for your business, along with some guidelines on understanding the differences between enterprise and SMB help desk tools. Built-in Chatbots: Has advanced chatbots for efficient customer interactions, ensuring quick responses and improved customer engagement.
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