Customer Attrition: Essential Guide to Understand, Measure, and Prevent It
SmartKarrot
OCTOBER 16, 2020
A larger customer base also gives you the buffer to yield when attrition does not take place. When you are hit by attrition, you will surely see a drop in return on investment (ROI) and revenue. Use highly personalized chats and frequent your interactions with them. Predictive Customer Behavior Modeling.
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