Top 10 Best BPO for SMEs in Customer Service
Magellan Solutions
MARCH 26, 2024
This implies the ability to adjust the levers of support up or down without taking too much time and bringing about disruptions. In other words, the provider must allow customizing support to suit your business model, customer base, and product offering. This will include systems based on CRM, AI-driven chatbots, and live chat.
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