AI in CX: How to Incorporate AI in Customer Experience to Elevate Your Business
SurveySensum
MAY 31, 2024
AI customer experience is the employment of AI technology like machine learning, and chatbots to improve the efficiency, speed, and intuitiveness of customer experience. Improving efficiency and productivity: AI-powered chatbots can handle requests and automate simple, repetitive tasks, to free up agents for more complex issues.
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