Remove Chatbots Remove Feedback Remove Loyalty Programs Remove Rewards Programs
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15 Effective Ways to Improve Retail Customer Engagement

CSM Magazine

By implementing the right technology, such as chatbots or AI-powered chat assistants, you can create a more personalized and convenient shopping experience for your customers. By understanding your customers’ preferences and behavior, you can build stronger relationships and increase their loyalty to your brand.

Retail 52
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Top 6 Loyalty Trends for 2020: digital transformation for an open future

Currency Alliance

Nobody in loyalty could have missed The Times’ headline in October, about the Committee for Climate Change (CCC) proposal to start taxing frequent flyer programs (FFPs), or even to shut them down, under the assumption that they increase flying. Brands reward more touchpoints to grow emotional loyalty.

Loyalty 40