Remove Chatbots Remove Handbook Remove Measurement Remove Return on Investment
article thumbnail

Customer Attrition: Essential Guide to Understand, Measure, and Prevent It

SmartKarrot

How it is exactly measured? How to measure the Customer Attrition Rate? How to measure the Customer Attrition Rate? When you are hit by attrition, you will surely see a drop in return on investment (ROI) and revenue. Use highly personalized chats and frequent your interactions with them.