Lessons From a Three Time Chief Customer Officer, with Darryl Speach – CB018
Customer Bliss
AUGUST 23, 2016
Mr. Speach serves as Chief Customer Officer, leading strategy for the Greystone customer experience effort across all business lines. “Be Switzerland:” You can’t be aligned with any one silo, because CX work touches sales, operations, HR/change, finance, marketing, etc. About Darryl.
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