Chief Customer Officer, Customer Focused, Customer Retention and Customer Voice

Chief Customer Officer: A Direct Competition to Chief Marketing Officer or a Resourceful Ally

SmartKarrot

FEBRUARY 25, 2022

A purchase decision is determined by customers- they will look at a positive experience over anything else. Customer experience is now a priority for any company. This is why more businesses are appointing Chief Customer officers to focus on customers. Should Chief Customer Officer oversee marketing chores?

Chief Customer Officer

Chief Customer Officer Resources Marketing Customer Centricity

ChurnZero’s 10 Customer Success Leaders to Watch in 2021

ChurnZero

JANUARY 8, 2021

Against the backdrop of wild economic uncertainty, Customer Success has been the failsafe of SaaS businesses that were blindsided by pandemic-induced churn and contraction. With Customer Success demand at an all-time high, we expect to see more of its leaders join the executive ranks in the coming months and years.

Customer Success

Customer Success Chief Customer Officer Leadership Healthcare

Customer Experience Update

Chief Customer Officer: A Direct Competition to Chief Marketing Officer or a Resourceful Ally

ChurnZero’s 10 Customer Success Leaders to Watch in 2021

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