Storyminers

JULY 6, 2020

A Renaissance Golf Resort, MI, recognized as one of the World’s Best Hotels by Travel+Leisure magazine. She is known globally for transforming businesses to earn customer-driven growth. A 5-time Chief Customer Officer and coach to over 20,000 leaders, her practices are field-tested and proven. Kate Leggett.

Customer Experience 147

Customer Experience Customer Service Social Media Consulting 147

Storyminers

JULY 6, 2020

A Renaissance Golf Resort, MI, recognized as one of the World’s Best Hotels by Travel+Leisure magazine. She is known globally for transforming businesses to earn customer-driven growth. A 5-time Chief Customer Officer and coach to over 20,000 leaders, her practices are field-tested and proven. Kate Leggett.

Customer Experience 130

Customer Experience Customer Service Social Media Consulting 130

Oracle

APRIL 19, 2018

Customer Relationship Management Conference (CRMC) 2018. The Ritz-Carlton Hotel; Philadelphia, PA. —. Chief Customer Officer Exchange. Internet Retailer Conference + Exhibition (IRCE) 2018. June 5 – 8, 2018. McCormick Place West; Chicago, IL. June 6 – 8, 2018. Hilton Chicago; Chicago, IL. UNITE 2018.

Conference 60

Conference Customer Experience Chief Customer Officer Contact Center 60

SurveySensum

JULY 14, 2020

Lynn Hunsaker started her career as chair of a 20-country, 6-division task force designing customer satisfaction methodology as a manager in the Strategic Planning department at then-Fortune-250-ranked Sonoco Products. She is now Chief Customer Officer at ClearAction Continuum. LinkedIn : [link]. Website : [link].

Customer Experience 132

Customer Experience Consulting Multi-Channel Leadership 132

Oracle

JULY 16, 2019

Customer Relationship Management Conference (CRMC) 2019. Four Seasons Hotel; Las Vegas, NV. —. JW Marriott Hotel; Phoenix, AZ. Chief Customer Officer Exchange. Rosen Centre Hotel; Orlando, FL. June 2019 CX Events and Conferences. June 5 – 7, 2019. Hilton Chicago; Chicago, IL. —.

Conference 40

Conference Customer Experience Hotels Chief Customer Officer 40

Chattermill

MAY 12, 2019

The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company by Joseph Michelli. The Ritz-Carlton Hotel has long been known for its five-star hospitality and deep understanding of customer experience management. Chief Customer Officer 2.0

Customer Experience Professionals 56

Customer Experience Professionals Customer Experience Hotels Net Promoter Score 56