Chief Customer Officer Roadmap Webinar 
ECXO
APRIL 28, 2021
You are invited to our second event with the fantastic Tabitha Dunn , the Chief Customer Officer, Head of Customer Experience and Global Sales Excellence at Ericsson. Taking Your CX Programme to the next level of Maturity Register in advance for this webinar. You are invited to a Zoom webinar.
Kayako
AUGUST 7, 2015
Customer experience expert Jeanne Bliss joined us for a webinar where she took an in-depth look at one of her key customer leadership competencies: alignment around experience. Chief Customer Officer 2.0. In Jeanne’s new book, “Chief Customer Officer 2.0: You can watch it now.
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Alida
NOVEMBER 8, 2017
Balancing budget constraints, departmental priorities and revenue growth against customer success can be a challenge, even for the most seasoned of executives. As the newly appointed chief customer officer at Vision Critical, Kelly Hall is well aware of these challenges. I’m fascinated by him and his approach to people.
Totango
NOVEMBER 21, 2024
If my team is able to stay ahead of churn pitfalls that were previously unpredictable, that’s a win and puts a clearer lens on the opportunities to protect and grow customer revenue,” said Conor Nolen , Chief Customer Officer at Drata. Join the movement and see how Unison can transform your business.
Gainsight
AUGUST 17, 2022
Mehta reminded everyone in the room and streaming at home that whether we are collaborating on product roadmaps, helping our customers reach their goals, or supporting our communities, we are always more successful when we approach these projects together. It’s an investment in efficient, durable growth. . Durable growth in six steps.
Wootric CX Blog
MARCH 15, 2020
For example, if a client calls customer support to request an extended payment plan, empower your support team to deviate from your standard policies and allow it. Jessica Pfeifer, Chief Customer Officer at Wootric, shared this recent story with our team: “I just had a customer reach out about putting their subscription on hold.
Alliance by IFS
MARCH 31, 2016
Astea and The Service Council presented the findings of that research in our recent webinar, “ Redefining Service Innovation: It’s Time for a Change.”. That needs to change so that service is on par with products,” says Sumair Dutta, chief customer officer at The Service Council.
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