Horizon CX
JUNE 10, 2022
In some cases that might be the very origin, especially when one of those senior leaders holds the title of Chief Customer Officer or Vice President of Customer Experience. The systems thinking concept can also help us manage the customer journey mapping process differently and more effectively.
Storyminers
JULY 6, 2020
She is known globally for transforming businesses to earn customer-driven growth. A 5-time Chief Customer Officer and coach to over 20,000 leaders, her practices are field-tested and proven. Myra Golden is the founder of Myra Golden Seminars, LLC. Lynn Hunsaker. Myra Golden.
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Storyminers
JULY 6, 2020
She is known globally for transforming businesses to earn customer-driven growth. A 5-time Chief Customer Officer and coach to over 20,000 leaders, her practices are field-tested and proven. Myra Golden is the founder of Myra Golden Seminars, LLC. Lynn Hunsaker. Myra Golden.
Helen Dewdney
SEPTEMBER 4, 2018
In March 2017 Helen attended the Retail Week conference to run a workshop Whilst there she attended a seminar where John Allan, chair of the Tesco board, made remarks about white men becoming an endangered species. Interviewing the new Tesco Chief Customer Officer. Not impressed, Helen wrote about this on her blog.
Customer Guru
MARCH 7, 2018
To resolve this in India specially, I believe that we must have more forums and seminars to educate more professionals about customer experience. Today in India, on the scale of 1-10, we are only 4 or 5 with the acceptance of customer experience. I’d highly recommend the Chief Customer Officer, and Chief Customer Office 2.0
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