CX Titans: Samsung & Apple’s Rivalry and Collaboration for Excellence
eglobalis
AUGUST 13, 2024
Both brands have set benchmarks in innovation, design, and customer experience (CX), often drawing comparisons. Designed on DALL-E or MidJourney; all rights reserved to ECXOorg. Samsung Electronics itself is divided into several key segments: Consumer Electronics (CE), Device Solutions (DS), and IT & Mobile Communications (IM).
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