Seamless Customer Experience with Omni Channel Support
Magellan Solutions
DECEMBER 12, 2023
You’ve tried calling their hotline, but the wait time is too long. What if there was a better way to communicate with the seller? On average, 51% of companies use at least eight channels to interact with customers, including emails, social media, websites, phones, live chat, and in-store. Frustrated, right?
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