Create Your CX Charter with These 6 Questions
Experience Investigators by 360Connext
JULY 6, 2021
A customer experience charter is a brief document outlining the agreements the CX governing team needs to align with their decisions. How Can We Prioritize CX efforts? Ultimately, your CX team is there to help with overall governance and prioritization for your CX efforts. The charter, however, is not a magical document.
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