The Psychology Behind Customer Retention and Loyalty
Experience Investigators by 360Connext
NOVEMBER 7, 2023
Exercise, stress management, and eating specific foods can boost our serotonin. Implement a loyalty program : Reward loyal customers with discounts, free products, or upgrades to gamify the brand experience (and trigger dopamine!). But be careful with these programs. A friendly bot or smart speaker can do this, too!
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