Communication Poor Customer Service Seminar 
CSM Magazine
DECEMBER 2, 2024
In this article, we look at some key strategies and techniques for providing excellent patient care. According to a survey by Accenture , 25% of patients have switched healthcare providers due to poor customer service. If changes occur, it’s essential to communicate these adjustments promptly and empathetically.
ViiBE Blog
APRIL 7, 2021
Customer service training videos have been used for decades by companies to improve customer interactions with employees. They can be used to teach standardized procedures, communication skills, and how to mitigate challenging scenarios. How do you teach good customer service?
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ViiBE Blog
APRIL 7, 2021
Customer service training videos have been used for decades by companies to improve customer interactions with employees. They can be used to teach standardized procedures, communication skills, and how to mitigate challenging scenarios. How do you teach good customer service?
ProProfs Chat
MAY 1, 2020
If you fail to acknowledge them when creating the best customer service training program for e mployees, you can end up facing consequences like: Losing more than 50% of customers who end up leaving because of poor customer service. Communication skills that can leave lasting impressions. Activities.
Helen Dewdney
SEPTEMBER 4, 2018
It was a post about poor customer service and entitled Tesco – Phillip Clarke is no Sir Terry Leahy. In March 2017 Helen attended the Retail Week conference to run a workshop Whilst there she attended a seminar where John Allan, chair of the Tesco board, made remarks about white men becoming an endangered species.
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