Dear CEO: Who is the “Chosen One” who will spearhead your customer-first initiative?
Wootric CX Blog
MARCH 1, 2020
An established SaaS company that’s moved beyond the startup phase wants to unite its various customer Experience efforts. Map and trigger different journey touchpoints with the data warehouse. Then they must, of course, have the strength and confidence to keep everyone on track, helping them keep their eyes on the prize.
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