What Mixed Signals Do You Send Your Customers?
ShepHyken
AUGUST 17, 2022
I’ll admit that drawing a comparison between a broken tray table and the landing gear on the plane is a stretch. My favorite version of this type of comparison is the restroom at a restaurant. Shep Hyken is a customer service expert, keynote speaker, and New York Times, bestselling business author. Or is it? .
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