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Industry Leader in customerexperience, Blake Morgan is a Keynote Speaker, Author of two books, a CustomerExperience Futurist, and a Guest Lecturer at Columbia University. Brenda Lynn Dichoso – Head of CustomerExperience Performance Management at PT Smartfren Telecom. LinkedIn : [link].
is the undisputed leader in customerexperiencedesign and transformation. Winners will be profiled in the November/December issue of SmartCEO magazine and celebrated at an awards ceremony on Tuesday, Nov. Strativity Group Inc. Hackensack, NJ (Aug. 29, 2016) — Strativity Group, Inc. 1, 2016 at the Starland Ballroom. “In
Why we love Blake: She’s a self-described “customerexperience futurist”, keynote speaker, author of More Is More: How the Best Companies Go Farther and Work Harder to Create Knock-Your-Socks-Off CustomerExperiences , and host of The Modern Customer Podcast. Bruce Temkin. Maxie Schmidt. Melinda Gonzalez.
He’s also the CEO of Boomē, a management consulting firm that specializes in customerexperiencedesign and author of a new book, What Customers Cravve , which will be in bookstores worldwide this October. “Organizations make many mistakes when selecting a customer relationship management solution.
Instead, this evolutionary process deepens customer relationships, which, in turn, can create organic growth. From small to large businesses, across all industries, developing a culture of customer-centricity provides a competitiveadvantage. Magazine, Entrepreneur Magazine and Businessweek. Randy Hernandez.
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