Uniphore

JANUARY 4, 2022

Infographics. How are you planning to leverage conversations to drive revenue and customer retention? Join us as we explore the technology and strategies needed to accelerate key initiatives, improve customer retention and drive revenue growth in today’s enterprise. Conversational AI Platform. U-Self Serve.

Contact Center 317

Contact Center Multi-Channel Innovation Customer Retention 317

Comm100

MAY 19, 2020

Improve customer service and loyalty. Discover customer pain points. Customer convenience. Competitive advantages. The world’s most powerful live chat with text, audio, video, file sharing, full customization, mobile apps and more. Discover Customer Pain Points. Competitive Advantages.

Competitive Advantage 279

Competitive Advantage eBook Report Loyalty 279

Amity

FEBRUARY 2, 2016

We sat down with Perry Monaco, Manager of Customer Success - The Americas, to discuss how Customer Success has evolved at LinkedIn over the last 5 years. The Reason Why More Companies Are Using Customer Success Teams to Ensure Customer Lifetime Value. 5 Valuable Insights to Spotlight Customer Growth [Infographic].

Resources 80

Resources Customer Success Customers Customer Retention 80

ProProfs Chat

JULY 21, 2020

While all the previous stages are time-bound, the retention stage can often be prolonged depending on the value a business is willing to offer. Recommended Read: How to Increase Customer Retention. When customers stick around with your business for long they become more than just loyal customers.

Management 52

Management Loyalty Programs Competitive Advantage Loyalty 52

SurveySparrow

JULY 31, 2023

Voice of customer analytics enables you to spot patterns in feedback and address issues before they become a full-blown crisis. Competitive Advantage In a world where customer experience is king, businesses that prioritize the voice of their customers gain a competitive edge.

Analytics 52

Analytics Social Media CEM Effort Score 52

ChurnZero

FEBRUARY 15, 2022

Moving on to the type of content and the length: a mix of mediums can help keep your customers’ attention. Most people don’t have the time or the patience to read through lengthy instructions, so consider adding videos, images, or infographics.

Video 52

Video Customers Training Resources 52

ChurnZero

FEBRUARY 15, 2022

Moving on to the type of content and the length: a mix of mediums can help keep your customers’ attention. Most people don’t have the time or the patience to read through lengthy instructions, so consider adding videos, images, or infographics. Make customer education work for you.

Video 52

Video Customers Training Resources 52