Competitive Advantage Effort Score Wireless 
TechSee
APRIL 10, 2019
In the highly competitive telecom industry, customer experience is a critical factor in building and maintaining a competitive advantage. According to Forrester’s CX Index scoring system, telcos that increase CX score by one point will generate an additional $3.39 And by how much? Well, T-Mobile was awarded J.D.
Pointillist
SEPTEMBER 10, 2020
Behemoths like Amazon and Netflix have transformed consumer expectations and influenced the experiences consumers demand from their banks, cable and wireless companies, and even health insurers. The amount of time and effort necessary to maintain rule-based workflows is excessive and ultimately, ineffective.
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Storyminers
JULY 6, 2020
As part of Qualtrics’ XM Institute, she focuses her efforts on helping organizations optimize their experience management (XM) programs. Arie’s key consulting clients included: Prodigy, Safeway, FedEx, USAA, Capital One, BT Wireless (O2), Sumsung Card, LG Capital, and many more. Aimee Lucas. Bruce Temkin. Frank Eliason.
Storyminers
JULY 6, 2020
As part of Qualtrics’ XM Institute, she focuses her efforts on helping organizations optimize their experience management (XM) programs. Arie’s key consulting clients included: Prodigy, Safeway, FedEx, USAA, Capital One, BT Wireless (O2), Sumsung Card, LG Capital, and many more. Aimee Lucas. Bruce Temkin. Frank Eliason.
Bold360
DECEMBER 1, 2016
With a focus on digital marketing, he is passionate about helping small businesses grow and achieve a positive ROI from all their marketing efforts using common-sense marketing and modern tools. Erol Toker is the Founder and CEO of Truly Wireless. Josh Rubin is the owner of Creative California , in Sacramento CA. Erol Toker.
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