Competitive Advantage Employee Experience Wireless 
Beyond Philosophy
MAY 3, 2018
The T-mobile/Sprint Merger reduces the national wireless carriers in the U.S. Fewer choices means providers require less attention to fostering a competitive advantage by providing an excellent, customer-centered experience. T-Mobile built a customer-centered experience by disrupting the telecom industry.
AWS Machine Learning
JULY 31, 2024
NTT builds lightweight, high-performance LLMs for sustainable AI The NTT group, together with Intel and Sony, has established Innovative Optical and Wireless Network (IOWN) as a new industry forum whose mission is to meet social and technological needs of society through innovative and sustainable technology.
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Storyminers
JULY 6, 2020
She leads the XM Institute’s research into CX and EX best practices and the broader organizational capabilities required for building loyalty by improving customer and employee experiences. Arie’s key consulting clients included: Prodigy, Safeway, FedEx, USAA, Capital One, BT Wireless (O2), Sumsung Card, LG Capital, and many more.
Storyminers
JULY 6, 2020
She leads the XM Institute’s research into CX and EX best practices and the broader organizational capabilities required for building loyalty by improving customer and employee experiences. Arie’s key consulting clients included: Prodigy, Safeway, FedEx, USAA, Capital One, BT Wireless (O2), Sumsung Card, LG Capital, and many more.
Bold360
DECEMBER 1, 2016
Enterprises today must aggregate legacy applications, customer data and content, and break down organizational silos to innovate the digital customer experience to gain digital agility now and sustainable competitive advantage with one-to-one customer relationships. Erol Toker is the Founder and CEO of Truly Wireless.
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