Competitive Advantage Guest Experience Report Technology 
BirdEye
JUNE 21, 2023
Basically, anyone that can claim a bit of your market share is fair game for a competitive analysis report. But your competition analysis doesn’t just tally rivals that might hurt the longevity of your business. Airbnb monitors guest feedback without taking on the burden of hundreds of guest rooms.
Currency Alliance
OCTOBER 11, 2018
Countless articles have been written about enhancing the hotel customer experience (CX) with technology. The hotel market is becoming more competitive, with a larger share of wallet being spent on a greater variety of services. Many of these are experience-enhancers which double up as upselling platforms.
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