Playvox

NOVEMBER 3, 2021

According to a white paper from the UNC Kenan-Flagler Business School , when collaboration permeates organizations, they experience huge bottom-line benefits, including engaged employees, attracting and retaining talent, increased velocity, and profitability. Teamwork, sharing knowledge and best practices feed company culture.

Contact Center 103

Contact Center Culture Competitive Advantage Leadership 103

Alliance by IFS

OCTOBER 8, 2015

Astea International has released a new white paper, Mobilizing Field Service Management , that outlines the benefits of mobilizing field service, and tips for creating a mobilization strategy that can incorporate emerging technologies. For more information, you can download the white paper here.

Strategy 50

Strategy Return on Investment Competitive Advantage ROI 50

datastax

APRIL 25, 2019

Otherwise, you may lose data that enables you to deliver personalized experiences to your customers or you may lose intellectual property that lessens your competitive advantage. Powering Growth and Innovation in a Hybrid Cloud World (white paper). Modern applications require resiliency. READ NOW.

Competitive Advantage 66

Competitive Advantage Ecommerce User Experience Software 66

Clarivate

OCTOBER 5, 2023

In the latest white paper from Clarivate , three IP legal experts examine how IP legal teams can drive positive change by considering the counterintuitive, investing during uncertainty to avoid playing defence later. . Is this the right time for your team to make strategic investments in new ways of working?

Strategy 59

Strategy Competitive Advantage Financial Innovation 59

Bob Hayes

DECEMBER 17, 2017

Customer Analytics Best Practices: Free White Paper - Competing on analytics today means integrating data silos, applying machine learning capabilities and leveraging data experts/scientists in your formal customer programs. Download the complete 22-page white paper. In this post, I will explore this analogy further.

Analytics 46

Analytics Data Competitive Advantage Social Media 46

Bob Hayes

SEPTEMBER 18, 2017

Only 32% of respondents are satisfied with their company's use of analytics to create a competitive advantage. Download the free white paper, " State of Analytics in Customer Programs, " by clicking the image. Creating a Competitive Advantage with Analytics. Data were collected from January to March 2017.

Analytics 113

Analytics Loyalty Data Competitive Advantage 113

datastax

NOVEMBER 29, 2018

The guarantee of a comprehensive and ubiquitous end-to-end cloud strategy provides a significant competitive advantage at a time when responsiveness is key. Introduction to the Active Everywhere Database (white paper). DOWNLOAD NOW.

Competitive Advantage 58

Competitive Advantage Ecommerce Omni-Channel Technology 58

Andrew Mcfarland

SEPTEMBER 23, 2022

In addition, webinars, white papers, and video content are essential for establishing credibility. This includes information about trends and competitive advantages. An active blog, white paper, or webinar can also help you build credibility. Also, focus your meetings on identifying where you can add value.

Competitive Advantage 48

Competitive Advantage Touchpoint Meeting Sales 48

Bob Hayes

DECEMBER 17, 2017

Customer Analytics Best Practices: Free White Paper – Competing on analytics today means integrating data silos, applying machine learning capabilities and leveraging data experts/scientists in your formal customer programs. Download the complete 22-page white paper. What Must You Ask?

Analytics 40

Analytics Data Competitive Advantage Social Media 40

West Monroe

MARCH 27, 2017

If you have read our white paper “ Becoming a Customer-Centric Bank ,” you are familiar with the four jigsaw puzzle pieces to become customer-centric: Sales Fundamentals. This transparency gains the trust from a client, bringing the first of many competitive advantages of CRM to the table. Consistently Remarkable Service.

Banking 40

Banking CRM Loyalty Customer Centricity 40

Natalie Petouhof

AUGUST 15, 2022

“There is a sort of corporate amnesia where who you were at the start of the journey, and where you’ve been, is completely forgotten,” noted Charlie Godfrey, Senior Director at Genesys in “The business case for empathy” white paper. It’s time to tune in to what customers and employees are saying — implicitly and explicitly.

Customer Experience 52

Customer Experience Self Service Contact Center Competitive Advantage 52

PeopleMetrics

FEBRUARY 11, 2015

While we are still analyzing the data we couldn''t wait to share a few early findings that indicate that listening to prospects — as you do your clients —w ill lead to huge competitive advantage. Here are four reasons why: 1. Buyers are investing a ton of time in getting to know you. Image Credit: hearts by Frank Guido , CC BY 2.0.

Sales 48

Sales Net Promoter Score Effort Score B2B 48

SurveySparrow

APRIL 11, 2021

Gain competitive advantage: When you have a lead nurturing strategy in place, you set yourself up for a win. Unless your competitors are also doing it, you are clearly at an advantage. By forging strong relationships with good content and excellent user experience, they will crave more from you.

Strategy 98

Strategy How To Effort Score Social Media 98

datastax

OCTOBER 2, 2018

This keeps you business agile, compliant, makes data portable and sovereign, makes governance and security far easier, and offers a competitive advantage should a cloud provider become your competitor. Introduction to the Active Everywhere Database (white paper). Active Everywhere Databases for Hybrid Cloud.

Government 45

Government Competitive Advantage Resources Policies 45

datastax

AUGUST 21, 2019

Add it all up, and that’s the recipe for stronger applications that drive competitive advantage gains while impressing customers and engaging your team along the way. Introduction to the Active Everywhere Database (white paper). READ NOW.

Tools 40

Tools Data Competitive Advantage User Experience 40

Amity

NOVEMBER 13, 2014

For example, money spent on marketing programs results in leads, or spent on content results in tangible items like presentations, videos, infographics and white papers – which can then in turn be used to generate more leads. Those with obvious measurable results attributed to single department.

Customer Success 48

Customer Success Infographics Competitive Advantage Case Study 48

Magellan Solutions

MAY 3, 2020

Social media is a good platform to promote your content, may it be through industry news, white papers, blog posts, and company announcements. For this reason, incorporating SEO into their marketing strategy is the best way to maintain its competitive advantage. . The advantages of SEO for IT companies are infinite.

Company 52

Company Social Media Marketing Competitive Advantage 52

Grade.us

JULY 29, 2019

A white paper from Martindale-Hubbell states 95% of clients use reviews to determine which attorney to hire. Do law firm reviews give you some sort of competitive advantage? " [Reviews] are a massive competitive advantage. Data from the Pew Research Center confirms these findings. Gyi Tsakalakis.

How To 28

How To Advertising Competitive Advantage Management 28

Uniphore

JANUARY 4, 2022

White Papers. Learn how CX will be a major driver of business success during the recovery See what other organizations are doing now to gain a competitive advantage over their peers Hear from experts who have gone through major transformations and come out on top. Conversational AI Platform. U-Self Serve. Case Studies.

Contact Center 317

Contact Center Innovation Multi-Channel Customer Retention 317

SmartKarrot

JANUARY 7, 2022

You can attract and retain customers, gain a competitive advantage, and increase revenue consistently. Accumulate case studies and white papers (B2B) . Customer intelligence tools can help track customer activity, interactions, history, browsing behavior, and more. Invest in the right technology .

Social Media 10

Social Media Competitive Advantage B2B Case Study 10

Confirmit

MAY 29, 2018

We recommend you follow the 5 stages below to ensure your VoC program delivers the insight you need to build strong customer experiences, create competitive advantage and generate ROI. White Paper. How Do You Build a Voice of the Customer Program? Learn more about Confirmit’s Voice of the Customer solutions.

Customer Journeys 40

Customer Journeys Multi-Channel Net Promoter Score Competitive Advantage 40