Customer-Centric Culture Barriers and Ways to Address Them
Experience Investigators by 360Connext
APRIL 25, 2023
“We believe in a customer-centric culture!” “Our You or maybe your organization may have adopted similar mottos or share the term “customer-centric culture” as a guiding principle. I’ve seen people put this into action by adding an empty chair to conference tables to “represent the customer.” What is Culture, Anyway?
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