Conference Customer Expectations Online Experience 
Oracle
NOVEMBER 5, 2019
To get a beat on the market, we’re rounding up some of the key themes from the key retail conferences of 2020 to look ahead at what forces are likely to be shaping retail in the months ahead. Another theme showing up across conferences is the evolving last mile. Experiential selling moves to the forefront. The evolving last mile.
Eptica
APRIL 23, 2020
That’s why the presentation from famed maître d’ and TV personality, Fred Sirieix , at the Institute of Customer Service (ICS)’s Annual Conference in early March, had such broad appeal. To make life even more difficult the bar is constantly being raised as customer expectations continue to increase.
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Kustomer
JULY 24, 2020
With the coronavirus not ceasing anytime soon, what options do conference attendees have? Now more than ever, companies are searching for technology to deliver on customers’ growing demands. Now more than ever, companies are searching for technology to deliver on customers’ growing demands. Free online event registration here.
ChurnZero
SEPTEMBER 29, 2020
For the first time in nine years, HubSpot’s INBOUND conference was not able to hosted as an in-person experience for obvious reasons. Instead they created a new immersive online experience that took the course over two days (September 22 & 23, 2020). . Check out 2 mind-blowing stats about Customer Expectations!
Experience Investigators by 360Connext
MAY 20, 2015
Customer experience is a new department , focus or strategy and leaders need a resource. Need a speaker for your corporate event or conference? Customer Journey Mapping. Customer journey mapping is often strictly defined, but it comes in many forms. Contact us to start a living customer journey map.
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