BirdEye

AUGUST 9, 2024

For location-based businesses of all sizes, Birdeye’s AI-powered tools and all-in-one solutions for reputation, social media, and customer experience management make it the superior choice. Social : All-in-one social media management platform for multi-location businesses to create, schedule, post, and share content.

Comparison 59

Comparison Social Media Multi-Channel Survey 59

Lumoa

AUGUST 23, 2021

A positive customer experience comes down to making a customer feel valued during every experience , whether that’s offering delayed payments, incorporating free features, or simply remembering their name. How to elevate Customer Experience post-covid In a recent survey by Bain and Co.

Customer Experience 236

Customer Experience Social Media Video Customers 236

BirdEye

JULY 10, 2023

With Birdeye’s competitive benchmarking feature , multi-location businesses can compare and analyze how their individual locations are performing against one another. Trade shows and conferences Don’t dismiss industry events and trade shows. Plus, you can improve customer experience and measure customer sentiment over time.

Social Media 68

Social Media Competitive Advantage Analysis Financial 68

BirdEye

OCTOBER 11, 2023

Delivering a consistent experience across locations is challenging and needs quality-check processes, staff training, and a customer-centric culture. The advent of AI can help businesses route tasks like responding to reviews, social media post generation, and survey responses to AI. Delighted customers become brand advocates.

Sales 104

Sales Social Media Customers Multi-Channel 104

BirdEye

FEBRUARY 21, 2023

Table of contents Why social media is so important for businesses The most popular social media platforms today About social media accounts What is social media management? In addition to social media content creation, companies can use these channels to interact with their followers by responding to comments and messages in a timely manner.

Social Media 80

Social Media Management Multi-Channel Analytics 80

BirdEye

AUGUST 28, 2023

FAQs on social media profile Boost your business with a 5-star social media profile with Birdeye The only social media software for multi-location businesses Want to see the impact of Birdeye on your business? You become a household (or conference room) name when people encounter your brand multiple times. Watch the Free Demo Now.

Social Media 52

Social Media Strategy Entertainment Multi-Channel 52

BirdEye

OCTOBER 16, 2023

Communicating the benefits of being on Google Business Profile, Social media, webchat, and other omni-channel communication methods is essential. Be creative in engaging with customers post-sales to keep the relationship strong. It also enabled us to be a lot better with multi-location type businesses.”

Omni-Channel 64

Omni-Channel Multi-Channel Social Media Communication 64