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Unlocking Service Tech Adoption: A People, Process, and Technology Approach

TechSee

In the ever-evolving landscape of customer experience (CX), businesses are constantly searching for innovative ways to enhance service operations. In addition to training, it’s important to create a culture of innovation and continuous learning within the organization.

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11 Highlights From the 2015 Sloan Sports Analytics Conference

Experience Matters

This week, I attended the annual MIT Sloan Sports Analytics Conference , Once again, I really enjoyed hearing players, owners, general managers, members of the press, and experts discuss two of my favorite topics: #sports and #analytics. The bottom line : I can’t wait for next year’s conference!

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How banks can streamline service with the latest round of PPP

Talkdesk

innovation and competitiveness. However, just in time for Christmas, the U.S. The Spring 2020 rollout of the first and second rounds of the Paycheck Protection Program (PPP) was tarnished by exceedingly high call volumes, excessively high call handling and wait times for small business owners contacting banks for a lifeline.

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How to Improve your HR Team's Performance with AI-Powered Systems

Call Experts

HR departments can be passive in their innovations related to modernization through technology. AI powers innovation and success for your company! Summer Conferences for Medical Professionals and Equipment Providers. Summer HR Conferences. Customer Support and Call Center Conferences 2018. Rapid Adoption of AI.

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5 Tips on AI-Powered Phone Lines

Call Experts

AI powers innovation and success for your company! Summer Conferences for Medical Professionals and Equipment Providers. Summer HR Conferences. Customer Support and Call Center Conferences 2018. 2018 Conferences for HVAC, Plumbing, and Electrician Specialists. Rapid Adoption of AI. Technique Key to Success.

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The holiday rush doesn’t mean an overload for your business when you partner with a contact center.

Call Experts

Consumers can be demanding, and at this time of year, their needs should be at the forefront of every business owner's mind. For too many customers, this also means longer wait times. This helps us forecast our holiday traffic trends and understand which days and weeks will most likely hit peak times in call volume.

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Understand and Optimize your Unique Customer Touchpoints

Call Experts

AI powers innovation and success for your company! Summer Conferences for Medical Professionals and Equipment Providers. Summer HR Conferences. Customer Support and Call Center Conferences 2018. 2018 Conferences for HVAC, Plumbing, and Electrician Specialists. Rapid Adoption of AI. Technique Key to Success.