Connections Customer Service Strategies Training 
Comm100
OCTOBER 11, 2017
This blog post will show you what makes a jointly-owned social media customer service strategy so necessary, and will walk you through how to implement one yourself. Well-trained operators mean better customer satisfaction. Free Download] 50 Customer Service Training Activities for Live Chat and Telephone Teams.
InMoment XI
OCTOBER 25, 2024
Start by establishing communication protocols and training your staff on them. It also allows you to turn a bad situation into an opportunity to show your dedication to customer service. These pages help you connect with diners in specific regions and address their concerns.
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BlueOcean
OCTOBER 30, 2024
As your business grows and scales to meet the increasing weight of customer demands, decisions must be made – especially when it comes to your customer support operation. You may also be outsourcing some portion of your customer support today, but you need more help, or you need a niche partner to support a new product or initiative.
Comm100
NOVEMBER 3, 2017
How are you supposed to find social media training activities and courses that will bring everyone up to speed? The following blog post will give you helpful training tips, social media training exercises, and a brief list of courses that will help your social media team rise above and beyond. Structured Training.
ShepHyken
NOVEMBER 20, 2020
Here, you’ll learn five insightful tips to transform your eCommerce customer service by investing in your team. Decide What “Amazing Customer Service” Means. Before you train your employees on how to provide amazing customer service, you need to clearly define what it means. It includes: Standards.
Integrity Solutions
SEPTEMBER 28, 2023
In the past, customer service centers were viewed as cost centers or expenses. Today, the organizations that are delivering a superior customer experience are proving just how outdated that perspective is. But great customer experiences don’t just happen.
ShepHyken
JULY 2, 2024
First, take care of the customer and then train them for next time. Or, train the customer while you help them. Empowering customers to confidently use your self-service options can increase customer satisfaction ratings while streamlining operations. Connect with Shep on LinkedIn.
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