AWS Machine Learning

OCTOBER 24, 2023

In today’s information age, the vast volumes of data housed in countless documents present both a challenge and an opportunity for businesses. Traditional document processing methods often fall short in efficiency and accuracy, leaving room for innovation, cost-efficiency, and optimizations. However, the potential doesn’t end there.

Hospitality 135

Hospitality Examples e-support Data 135

AWS Machine Learning

SEPTEMBER 8, 2023

For modern companies that deal with enormous volumes of documents such as contracts, invoices, resumes, and reports, efficiently processing and retrieving pertinent data is critical to maintaining a competitive edge. What if there was a way to process documents intelligently and make them searchable in with high accuracy?

Metrics 128

Metrics Resources Data Management 128

AWS Machine Learning

MAY 31, 2023

A critical component of business success is the ability to connect with customers. Businesses today want to connect with their customers by offering their content across multiple languages in real time. Now, Amazon Translate offers real-time document translation to seamlessly integrate and accelerate content creation and localization.

Financial 97

Financial Consulting Resources Examples 97

AWS Machine Learning

OCTOBER 23, 2024

Built using Amazon Bedrock Knowledge Bases , Amazon Lex , and Amazon Connect , with WhatsApp as the channel, our solution provides users with a familiar and convenient interface. This feature simplifies the integration of domain-specific knowledge into conversational AI through native compatibility with Amazon Lex and Amazon Connect.

Connections 96

Connections Knowledge Base Resources Data 96

AWS Machine Learning

SEPTEMBER 3, 2024

However, managing the complex infrastructure required for big data workloads has traditionally been a significant challenge, often requiring specialized expertise. SageMaker Studio runs inside an AWS managed virtual private cloud ( VPC ), with network access for SageMaker Studio domains, in this setup configured as VPC-only.

Policies 116

Policies Resources Data Analytics 116

AWS Machine Learning

MAY 1, 2024

Numerous customers face challenges in managing diverse data sources and seek a chatbot solution capable of orchestrating these sources to offer comprehensive answers. This post presents a solution for developing a chatbot capable of answering queries from both documentation and databases, with straightforward deployment.

Knowledge Base 127

Knowledge Base Chatbots Data Groups 127

AWS Machine Learning

AUGUST 26, 2022

Organizations in the lending and mortgage industry process thousands of documents on a daily basis. From a new mortgage application to mortgage refinance, these business processes involve hundreds of documents per application. At the start of the process, documents are uploaded to an Amazon Simple Storage Service (Amazon S3) bucket.

Training 109

Training Banking Data Examples 109

BirdEye

DECEMBER 13, 2023

In January 2023, Apple introduced Apple Business Connect to empower its users to find businesses across its ecosystem of apps, including Apple Maps, Messages, Spotlight, Safari, Wallet, Siri, and Calendar. It is a free and user-friendly platform that serves as a bridge connecting businesses with their local audience.

Connections 110

Connections Customers Management Engagement 110

AWS Machine Learning

OCTOBER 4, 2023

Use cases include document summarization to help readers focus on key points of a document and transforming unstructured text into standardized formats to highlight important attributes. In the following sections, we show how to get started with document summarization by deploying Falcon 7B on SageMaker Jumpstart.

Healthcare 117

Healthcare Training Tools Innovation 117

AWS Machine Learning

JULY 29, 2024

Effective customer support and project management are critical aspects of providing effective customer relationship management. You also need to hire and staff a large team to build, maintain, and manage such a system. For a full list of Amazon Q Business supported data source connectors, see Amazon Q Business connectors.

Management 126

Management Groups Data Connections 126

BlueVenn

FEBRUARY 9, 2024

OL Connect Integrations Webinar Series OL Connect Functions OL Connect helps users create, manage, distribute, and automate transactional and promotional documents while solving the challenge of integrating systems.

Connections 52

Connections System Management Customers 52

AWS Machine Learning

APRIL 17, 2024

In asset management, portfolio managers need to closely monitor companies in their investment universe to identify risks and opportunities, and guide investment decisions. Tracking direct events like earnings reports or credit downgrades is straightforward—you can set up alerts to notify managers of news containing company names.

Financial 132

Financial Connections Data Report 132

AWS Machine Learning

DECEMBER 6, 2023

Such data often lacks the specialized knowledge contained in internal documents available in modern businesses, which is typically needed to get accurate answers in domains such as pharmaceutical research, financial investigation, and customer support. For example, imagine that you are planning next year’s strategy of an investment company.

Knowledge Base 127

Knowledge Base Analytics Tools Data 127

AWS Machine Learning

SEPTEMBER 5, 2024

For this, we use Amazon Bedrock Prompt Management and Amazon Bedrock Prompt Flows to systematically evaluate prompts for your generative AI applications at scale. Prerequisites For this example, you need the following: An AWS account and a user with an AWS Identity and Access Management (IAM) role authorized to use Amazon Bedrock.

Management 134

Management Effort Score User Experience Examples 134

Ecrion

JUNE 30, 2020

In any organization, a database plays a crucial role in holding and managing an entire organization’s data from various functions or departments. With this data in place, organizations and businesses of all sizes can create an array of documents. Organizations must share documents created with external and internal stakeholders.

How To 105

How To Guidelines Report Tools 105

AWS Machine Learning

NOVEMBER 1, 2024

It’s a fully managed service that helps provide accurate answers to users’ questions while adhering to the security and access restrictions of the content. One such enterprise data repository you can use to store and manage content is Google Drive. authentication.

Groups 118

Groups Report Data Connections 118

AWS Machine Learning

MAY 24, 2023

Intelligent document processing (IDP) is a technology that automates the processing of high volumes of unstructured data, including text, images, and videos. The system is capable of processing images, large PDF, and documents in other format and answering questions derived from the content via interactive text or voice inputs.

Banking 86

Banking System Insurance Interaction 86

Centercode

JANUARY 26, 2023

We’re proud to announce that Connect 9.1 Participant contributed materials might include product documentation, support, marketing messaging, or whatever else you envision. In addition, we’ve put a great deal of work into simplifying the project creation process, while improving the entire set of project management tools.

Connections 52

Connections System Tools Engagement 52

AWS Machine Learning

NOVEMBER 3, 2022

The goal of intelligent document processing (IDP) is to help your organization make faster and more accurate decisions by applying AI to process your paperwork. Insurance customers can automate this process using AWS AI services to automate the document processing pipeline for claims processing. Part 2: Data enrichment and insights.

Insurance 98

Insurance Industry Analytics Effort Score 98

AWS Machine Learning

NOVEMBER 20, 2024

Whether it’s structured data in databases or unstructured content in document repositories, enterprises often struggle to efficiently query and use this wealth of information. Solution overview Amazon Q Business is a fully managed, generative AI-powered assistant that helps enterprises unlock the value of their data and knowledge.

Data 102

Data Groups Knowledge Base Sales 102

BirdEye

JULY 6, 2023

The current digitally connected world makes that process very easy. This blog post covers the top 8 types of messages that customers can leverage to stay connected with their customers. You can also use Birdeye to build a unified messaging inbox to manage all your messages from different channels.

Connections 98

Connections Communication Video Customers 98

AWS Machine Learning

OCTOBER 9, 2024

Amazon Q Business is a fully managed, generative AI-powered assistant that you can configure to answer questions, provide summaries, generate content, and complete tasks based on your enterprise data. Data source overview Amazon Q Business uses large language models (LLMs) to build a unified solution that connects multiple data sources.

Data 129

Data Connections How To Communication 129

AWS Machine Learning

NOVEMBER 11, 2024

In this post, we show how to connect your Microsoft Teams with Amazon Q using the Amazon Q Business Microsoft Teams connector. When you use the data source connector, Amazon Q will have its own index where you can add and sync documents. The document is a unit of data, and how to count a document varies by connector.

Multi-Channel 106

Multi-Channel Meeting Groups Data 106

Ecrion

FEBRUARY 9, 2021

Dynamic Documents Definition | Dynamic Document Features | Managing Dynamic Document Templates |. From the customer’s view, a dynamic document is experienced dynamically, giving the customer a fully-engaging read with optimized layouts, emblems, and data visualizations. Dynamic Document Features.

System 52

System Communication Transportation Interaction 52

AWS Machine Learning

SEPTEMBER 6, 2023

Adobe Experience Manager (AEM) is a content management system that’s used for creating website or mobile app content. Many organizations use Adobe Experience Manager (On-Premise) or Adobe Experience Manager (Cloud Service) as their content management platform. Under Adobe Experience Manager , choose Add connector.

Management 124

Management Groups Data Policies 124

AWS Machine Learning

OCTOBER 25, 2024

Businesses today face numerous challenges in managing intricate projects and programs, deriving valuable insights from massive data volumes, and making timely decisions. These hurdles frequently lead to productivity bottlenecks for program managers and executives, hindering their ability to drive organizational success efficiently.

Management 119

Management Effort Score Tools System 119

AWS Machine Learning

NOVEMBER 22, 2024

AWS recommends using AWS IAM Identity Center when you have a large number of users in order to achieve a seamless user access management experience for multiple Amazon Q Business applications across many AWS accounts in AWS Organizations. The sample scripts samlapp.py and oidcapp.py in conjunction with simple_aq.py

Management 79

Management Policies Groups Transportation 79

AWS Machine Learning

NOVEMBER 20, 2024

Using generative AI allows businesses to improve accuracy and efficiency in email management and automation. In this post, we illustrate automating the responses to email inquiries by using Amazon Bedrock Knowledge Bases and Amazon Simple Email Service (Amazon SES), both fully managed services.

Knowledge Base 113

Knowledge Base Data Healthcare Innovation 113

AWS Machine Learning

AUGUST 14, 2024

Effective customer support, project management, and knowledge management are critical aspects of providing efficient customer relationship management. Organizations use ServiceNow to manage workflows, such as IT services, ticketing systems, configuration management, and infrastructure changes across IT systems.

Connections 119

Connections Data Groups Knowledge Base 119

InMoment XI

NOVEMBER 22, 2024

This feedback supports brand reputation management efforts, attracting high-quality prospects. These actions could include creating a profile or uploading a document. It works by collecting and connecting VoC data from everywhere so you don’t miss out on critical insights regarding customer behavior.

Tools 195

Tools Feedback Effort Score Net Promoter Score 195

AWS Machine Learning

NOVEMBER 13, 2024

Amazon Titan FMs provide customers with a breadth of high-performing image, multimodal, and text model choices, through a fully managed API. Alternatively, you could directly upload the dataset to an S3 bucket by using the AWS Management Console. For more information on managing credentials securely, see the AWS Boto3 documentation.

Management 106

Management Ecommerce Healthcare Training 106

AWS Machine Learning

AUGUST 22, 2024

It’s a fully managed service that helps provide accurate answers to users’ questions while honoring the security and access restrictions of the content. It can be tailored to your specific business needs by connecting to your company’s information and enterprise systems using built-in connectors to a variety of enterprise data sources.

Groups 109

Groups Connections Data How To 109

BirdEye

NOVEMBER 18, 2024

Managing multiple properties comes with unique challenges – coordinating maintenance across locations and ensuring consistent tenant satisfaction. As tenant expectations evolve and property portfolios grow, traditional management methods often fall short. But how can property management businesses harness this potential?

Management 52

Management Multi-Channel Analysis Social Media 52

AWS Machine Learning

AUGUST 8, 2024

Box, a leading cloud content management platform, serves as a central repository for diverse digital assets and documents in many organizations. An enterprise Box account typically contains a wealth of materials, including documents, presentations, knowledge articles, and more.

Groups 120

Groups Data Connections Examples 120

AWS Machine Learning

NOVEMBER 21, 2022

Organizations across industries such as retail, banking, finance, healthcare, manufacturing, and lending often have to deal with vast amounts of unstructured text documents coming from various sources, such as news, blogs, product reviews, customer support channels, and social media. Extract and analyze data from documents.

Metrics 84

Metrics Training Healthcare Data 84

AWS Machine Learning

JULY 25, 2024

Amazon Q Business is a fully managed, generative artificial intelligence (AI)-powered assistant that helps enterprises unlock the value of their data and knowledge. SharePoint is a widely used collaborative platform that allows organizations to manage and share content, knowledge, and applications to improve productivity and decision-making.

Policies 106

Policies Groups Connections Data 106

Customer Bliss

JANUARY 17, 2019

Lisa shares with us how she used her background in consulting and change management to help lead the company’s CX efforts. Connect Employees to the Customer. How do you connect employees to each other? How do you connect employees to the customer? And how do you connect employees to your mission?

Connections 190

Connections Company How To Chief Customer Officer 190