Customer Bliss

MAY 31, 2018

Now, as a CX leader at Linde Group Italy, he has the support he needs to lead and implement a CX transformation, per the company’s new focus. Get a Real-Time View of Customer Chats and E-mails. During this time, Antonio and his team crafted internal seminars and workshops based on 3 messages : What is customer experience?

B2B 107

B2B Industry Leadership Conference 107

Storyminers

JULY 6, 2020

At Storyminers, we are grateful for the acknowledgement, and we realize the real credit goes to the professionals on the front lines of the daily challenge to win support for the ideas that will positively change companies and deliver more value to customers. Flavio is the VP of Operations and Customer Support at DigiCert, Inc.,

Customer Experience 147

Customer Experience Customer Service Social Media Consulting 147

Magellan Solutions

AUGUST 16, 2023

Customers with complaints conveyed through e-mail or phone are good because they can guide your business to check areas that need improvement. Connect with customers Constant customer communication is one good way to build customer loyalty and care. More importantly, come up with great marketing activities for current customers.

Strategy 52

Strategy e-support Call Center Loyalty 52

Myra Golden

MARCH 18, 2020

I’ve shared my 3R De-escalation Method with Walmart e-Commerce, Verizon Business, McDonald’s, Coca-Cola, Frito-Lay, Michelin Tires, and other organizations. All they’ll need is an Internet connection. Anna Hoang, Customer Support Specialist I, Vertafore. “ Today I call the approach the 3R De-escalation Method.

e-support 52

e-support Course Social Media Call Center 52

Storyminers

JULY 6, 2020

At Storyminers, we are grateful for the acknowledgement, and we realize the real credit goes to the professionals on the front lines of the daily challenge to win support for the ideas that will positively change companies and deliver more value to customers. Flavio is the VP of Operations and Customer Support at DigiCert, Inc.,

Customer Experience 130

Customer Experience Customer Service Social Media Consulting 130

SmartMessage Blog

MAY 16, 2023

Online events, which reduced the cost of the organization, also brought the chance to reach everyone with an Internet connection regardless of the location. We can explain the word webinar as a seminar organized on the Internet. What are the Features of a Webinar Known as Internet Seminar? How to use it?

Marketing 52

Marketing e-support B2B Social Media 52

SmartMessage Blog

APRIL 14, 2023

Online events, which reduced the cost of the organization, also brought the chance to reach everyone with an Internet connection regardless of the location. We can explain the word webinar as a seminar organized on the Internet. What are the Features of a Webinar Known as Internet Seminar? How to use it?

Marketing 52

Marketing B2B e-support Social Media 52