InMoment XI

NOVEMBER 7, 2024

Customer experience automation allows organizations to connect with customers in a relevant, timely, and personalized way without extra manual input. You want to ensure that interactions, whether from emails, SMS messages, chatbots, live support, or any other channel, are connected and tested before the user encounters them.

Customer Experience 195

Customer Experience Customer Journeys CRM e-support 195

Optimove

MARCH 26, 2024

Take the next step with our CRM marketer evolution curve Download Now Why it Matters: Optimove Connect 2024 served as more than just a conference; it was a place for inspiration, collaboration, and transformation in the realm of marketing. Optimove’s Rony Vexelman closes Connect 2024 with an invitation to Connect again in 2025.

Connections 64

Connections CRM Conference Touchpoint 64

BirdEye

NOVEMBER 7, 2023

Do you know what’s the one thing that is crucial in getting more sales? Car sales emails are a crucial part of that effective communication strategy. Car sales emails are a crucial part of that effective communication strategy. These emails are strategically crafted to engage potential customers, nurture leads, and drive sales.

Sales 115

Sales Automotive Tips Advertising 115

SurveySensum

OCTOBER 16, 2023

You successfully organized your event! Post-event feedback is like a report card for your event and an inside glimpse into the minds of your audience post-event. It is critical to understand the strengths and weaknesses of the event you organized, and also what the audience liked and disliked. Congratulations!

Feedback 52

Feedback Social Media Survey Analysis 52

Vonage

AUGUST 30, 2016

It is one of NewVoiceMedia’s biggest annual events. It’s an issue that impacts both sales and service professionals; how do you create stronger relationships with customers without appearing invasive, desperate, or just plain creepy. Here are just a few ways you can connect with NewVoiceMedia at Dreamforce 2016. .

Sales 215

Sales Customer Confidence Connections Tips 215

Experience Investigators by 360Connext

MARCH 15, 2018

As we rely ever-more heavily on the communication tools of any trade today, like email and texting, we crave more emotional and human connections to break through the clutter. Human connections make a huge difference in B2B. Don’t just zero in on sales-focused events in your customer’s journey. Click To Tweet.

Connections 160

Connections B2B Fashion Touchpoint 160

Vonage

SEPTEMBER 25, 2018

The advent of the cloud has made it easy for sales, marketing and support to implement systems that unintentionally re-build the data silos that CRM was supposed to knock down. Often, announcements at big technology events represent solutions in search of a problem (or solutions in search of future software development).

Connections 228

Connections Data CRM Contact Center 228

Gainsight

APRIL 9, 2024

We do this through Pulse events and wanted to create this with our Community Unplugged event. Nick Mehta, CEO at Gainsight and Kellie Capote, Chief Customer Officer at Gainsight kicked off the event and dove deep into why communities are important within the workplace and how to start building them.

Connections 52

Connections Chief Customer Officer e-support Roadmap 52

eGain Blogs

OCTOBER 29, 2021

KMWorld Connect 2021 is happening as a virtual conference, for the second year in a row. While it is disappointing to not be able to meet our peers, colleagues, and experts in person, an online event does give us the flexibility to attend and switch between as many sessions as we like! What is KMWorld Connect 2021?

Connections 93

Connections Conference Innovation Customer Engagement 93

Integrity Solutions

DECEMBER 11, 2023

What is cold calling and what does it look like in the current sales world? But sales prospecting is the bread-and-butter, core activity that leads to sales growth and success — and cold calling is one of the most effective prospecting strategies available. Your mindset may actually be the key to success.

Sales 93

Sales How To Connections Industry 93

AWS Machine Learning

AUGUST 26, 2024

At AWS, we are transforming our seller and customer journeys by using generative artificial intelligence (AI) across the sales lifecycle. Our field organization includes customer-facing teams (account managers, solutions architects, specialists) and internal support functions (sales operations).

Sales 112

Sales Multi-Channel Metrics Feedback 112

Oracle

JANUARY 28, 2021

Looking for customer experience virtual events information for 2021? We’ve compiled a CX professional’s guide to virtual events to continue to keep you up-to-date, in-the-know, and ever-smarter this year. Bookmark this page and check back as we update event information throughout the winter and spring months ahead.

Customer Experience 76

Customer Experience B2B Conference Advertising 76

BirdEye

JULY 6, 2023

The current digitally connected world makes that process very easy. This blog post covers the top 8 types of messages that customers can leverage to stay connected with their customers. For decades, businesses have used this channel to distribute catalogs, pamphlets, event announcements, flyers, postcards, and personalized greetings.

Connections 98

Connections Communication Video Customers 98

Integrity Solutions

JULY 2, 2020

Although we typically think about Behavior Styles in terms of aiding sales performance and communicating with others, they also provide valuable insights into our own motivations, preferences and strengths. Now that virtual is the norm, it might seem more difficult to connect with others. But in some ways, it’s easier.

Sales 117

Sales Communication Conference Tips 117

CSM Magazine

MAY 14, 2024

CommBox, the leader in AI and automated customer communications, is today launching its new partner programme, CommBox Connect. CommBox Connect is designed to open these capabilities to the broader partner ecosystem.

Connections 52

Connections Marketing Omni-Channel Communication 52

BirdEye

JULY 3, 2023

Affiliate marketing is when a business engages with an influencer or publisher to generate more sales using its already established network. The affiliate links track the conversion and sales from one website to the next. This makes it difficult to forecast revenue if your business is relying on the affiliate marketer to make sales.

Sales 98

Sales Marketing Social Media Video 98

Gainsight

JUNE 23, 2020

My career in events started back in 2008 as a sales associate supporting sponsorship fulfillment. I fell in love with the nitty-gritty details of my job so I ventured out of sponsorship fulfillment and dove right into event management. Pivot…Pivot…Pivaat! February 28 – a day I remember well.

Hotels 88

Hotels Connections Travel Engagement 88

Integrity Solutions

NOVEMBER 13, 2020

The important skills that contribute to sales success are constant, regardless of disruptive external events, but they’ll need to be sharpened and tailored to the changing healthcare environment. Healthcare sales has gone through a number of rocky transitions and disruptions over the past decade. Sales managers are key to that.

Healthcare 107

Healthcare Sales Social Media Customer Centricity 107

Talkdesk

APRIL 2, 2020

We recognize it is now more important than ever to connect with your peers, innovators and industry experts. That’s why we’ve transformed Opentalk 2020 into a virtual event — all online, at no cost to you. The event will include breakouts on how to keep business moving forward even in times of uncertainty. Register now!

Contact Center 75

Contact Center Innovation Industry Sales 75

Experience Investigators by 360Connext

MARCH 16, 2015

We’re not having a tent sale or running a huge promotion, but every year March proves to be crazy but awesome, and 2015 is no different! More special events this month: Customer Experience Summit Chicago. Need a customer-focused speaker for your next event? It’s that time of year again! Save My Seat Now! Your Name *.

Customer Experience 110

Customer Experience Conference Telecommunications Automotive 110

ECXO

APRIL 21, 2023

link] For more practical events follow the ECXO.org [link] This webinar will discuss the following points and will answer your questions that you can post upfront below on our Linkedin main event page. How your teams can use data and analytics to understand their customers better and tailor their sales approach accordingly.

B2B 156

B2B Engagement B2C Customer Experience 156

ProProfs Chat

APRIL 19, 2019

Millennials love events; I love events; more importantly, companies should also love events. They’re fun, they’re memorable, and most of all they are a connection with the customer base. But like every coin has two sides, so does hosting an event. Or is the event to achieve all of these points?

Tips 74

Tips Social Media Advertising Survey 74

InMoment XI

JULY 1, 2024

Put simply: it involves analyzing current and historical data to make predictions about future events or trends. As mentioned earlier, predictive analytics is focused on forecasting future events, trends, or behaviors based on historical data.

Analytics 195

Analytics Data Effort Score Social Media 195

Integrity Solutions

JANUARY 18, 2021

This past year laid bare some critical underlying selling skills and cracks in their sales pipeline that sales leaders were able to ignore or avoid while focusing on more immediate concerns. It’s also clear that the shift to a remote sales model isn’t just a temporary fix. New Sales Pipeline Strategy. By Will Milano.

Sales 122

Sales Social Media Course B2B 122

Beyond Philosophy

NOVEMBER 16, 2023

Before we get into that, let’s remember a foundational element of success in marketing and sales tactics: before you plan and execute, think about what you want to get out of it. 6: Sponsorship Whether it’s sponsoring the local soccer team shirts or sponsoring events, you’re paying somebody else to advertise your product.

Sales 78

Sales Strategy Social Media Advertising 78

InMoment XI

OCTOBER 25, 2024

These improvements drive sales and revenue. These pages help you connect with diners in specific regions and address their concerns. Host Special Events Special events and promotions are a great way to drive customer interest and boost your reputation. It results in increased revenue. It boosts customer trust and loyalty.

Feedback 195

Feedback Management Social Media ROI 195

Pretium Solutions

MAY 31, 2023

Check out these proven sales strategies to increase your income. In today’s competitive business environment, increasing sales is a top priority for businesses of all sizes. To stand out from the crowd and generate more revenue, it’s essential to employ smart and effective sales strategies. Ready for action?

Sales 52

Sales Strategy Social Media Exceptional Customer Service 52

BirdEye

MAY 8, 2023

Sales prospecting is vital for any business that wants to continuously grow its pipeline. Today, businesses use all kinds of channels and sales prospecting tools to generate leads and convert them into customers. Table of contents What is sales prospecting? Why is prospecting important? Why is prospecting important?

Sales 52

Sales Tips Strategy Social Media 52

Integrity Solutions

APRIL 27, 2022

This is a great example of the power of storytelling, and it’s something you can easily apply in sales to connect and communicate more effectively with your clients and prospects. Let’s take a closer look at the benefits of storytelling in sales. The power of good storytelling in sales.

Sales 66

Sales How To Tips Communication 66

Gainsight

AUGUST 3, 2022

As new sales slow down, Net Retention is what’s going to keep all of our companies growing. Meeting people and making face-to-face connections is one of my favorite parts of Pulse every year. Pulse is more than your average conference; it is the best community event of the year. Being back in real life (obviously).

Conference 59

Conference Innovation Video Industry 59

Retently

AUGUST 22, 2024

Retently connects with over 7,000 apps via Zapier, enabling custom survey triggers through services like Google Sheets, MailChimp, Salesforce, Shopify and Intercom. That’s why we highly advise you to leverage Retently’s built-in throttling feature to handle repeat events.

Survey 78

Survey NPS Ecommerce Touchpoint 78

BirdEye

JUNE 15, 2023

As a local business looking to improve sales, your marketing strategy has to include a refer-a-friend program. Set clear objectives Like every other marketing or sales initiative, start by defining the goals of the refer-a-friend campaign. You might initially want to increase sales, boost website traffic, or generate leads.

Sales 98

Sales Social Media Gamification Brands 98

Oracle

APRIL 19, 2018

Looking for customer experience conference and events information for 2018 and 2019? We’ve compiled a new version of our CX professional’s guide to industry conferences and virtual events to continue to keep you up-to-date, in-the-know, and ever-smarter this year. April 2018 CX Events and Conferences. April 18, 2018.

Conference 60

Conference Customer Experience Chief Customer Officer Contact Center 60

CSM Magazine

FEBRUARY 8, 2022

Event-led Engagement Platform, Airmeet , raises $35M USD Series B from Prosus Ventures, Sistema, Sequoia Capital India, RingCentral Ventures, and others. Event-led engagement platform Airmeet , today announced that it has raised $35M USD in Series B funding. commented Sumit Jain, Senior Partner at Sistema Asia Fund. .

Engagement 52

Engagement Conference Multi-Channel Touchpoint 52

CSM Magazine

OCTOBER 24, 2022

IRIS Audio Technologies appoints Neil Titcomb as SVP Global Sales as part of global strategy to eliminate background noise in call centres. IRIS Audio Technologies , the team behind the AI-powered voice isolation software IRIS Clarity , has appointed Neil Titcomb as SVP Global Sales.

Sales 52

Sales Technology Leadership Industry 52

Integrity Solutions

MAY 24, 2023

What Is Sales Training? Sales Training – at its heart – should be about learning to uncover and identify customer needs, thus creating value and providing service. Successful sales people know is about doing something for the customer – not to the customer.

Training 52

Training Sales Culture Management 52

CSM Magazine

JULY 18, 2024

Ready to dive in and drive up sales while securing unshakable customer trust? Such partnerships turn influencers into genuine brand ambassadors who embody the brand’s values, driving deeper connections with their audiences. Consider Gymshark’s strategy of aligning with fitness influencers over extended periods.

Sales 52

Sales Marketing Social Media Fashion 52