Optimove

MARCH 20, 2025

Take the next step with our CRM marketer evolution curve Download Now Why it Matters: Day 2 of Optimove Connect 2025 continued the momentum with cutting-edge insights, real-world success stories, and expert-led product deep dives.

Connections 52

Connections Gamification Marketing CRM 52

Customer Bliss

MAY 23, 2018

Fanatics is the world’s largest provider of officially licensed sports gear. In this episode, Carolyne speaks about the importance of employee experience at Fanatics and how that translates to a better customer experience for dedicated sports fans. What can be done to improve the “click to porch” experience (from order to delivery).

Sports 197

Sports Customer Experience Travel B2C 197

Experience Investigators by 360Connext

MARCH 5, 2024

They become champions of CX, too, by connecting day-to-day work to direct customer outcomes and integrating CX into the entire employee journey. How Customer Experience Leaders Can Shape The Employee Experience CX is a team sport. It’s a healthy cycle that inspires innovation. We’ll share strategies for doing that next!)

Employee Experience 260

Employee Experience Customer Experience Customer Journeys Net Promoter Score 260

Comm100

DECEMBER 10, 2024

They connected Comm100 Live Chat to their CRM, enabling their agents to get detailed information about each player, including their spending patterns, before engaging them. Proactive outreach not only keeps your brand top of mind but also strengthens player loyalty by showing that your connection goes beyond transactions.

Strategy 130

Strategy Multi-Channel Loyalty Social Media 130

AWS Machine Learning

APRIL 4, 2024

This is a guest post co-written with Tamir Rubinsky and Aviad Aranias from Nielsen Sports. Nielsen Sports shapes the world’s media and content as a global leader in audience insights, data, and analytics. This is where we wanted to innovate and rearchitect our system.

Sports 96

Sports Video Analysis Multi-Channel 96

AWS Machine Learning

JUNE 20, 2024

In this post, we present a solution for configuring SageMaker notebook instances to connect to Amazon Bedrock and other AWS services with the use of AWS PrivateLink and Amazon Elastic Compute Cloud (Amazon EC2) security groups. Solution overview The following example architecture shows a SageMaker instance connecting to various services.

Connections 105

Connections Groups Innovation Automotive 105

AWS Machine Learning

APRIL 11, 2024

AWS was delighted to present to and connect with over 18,000 in-person and 267,000 virtual attendees at NVIDIA GTC, a global artificial intelligence (AI) conference that took place March 2024 in San Jose, California, returning to a hybrid, in-person experience for the first time since 2019.

Innovation 126

Innovation Resources Entertainment Sports 126

Experience Investigators by 360Connext

APRIL 23, 2024

It’s up to CX leaders to clearly communicate about these connections for their organization. Identify and Measure Key Performance Indicators (KPIs) Understanding the connection between CX initiatives and KPIs is crucial. Strategic Investments in Customer Experience As we often say, CX is a team sport.

ROI 260

ROI CEM Net Promoter Score Customer Experience 260

AWS Machine Learning

MARCH 4, 2025

You can use AWS PrivateLink to create a private connection between your VPC and Amazon Bedrock. As a senior enterprise architect, innovator, and public speaker, he provides strategic architectural partnership and guidance to help customers achieve their business outcome leveraging AWS services and best practices.

Knowledge Base 97

Knowledge Base Analysis Resources Tools 97

AWS Machine Learning

NOVEMBER 14, 2024

This innovative service goes beyond traditional trip planning methods, offering real-time interaction through a chat-based interface and maintaining scalability, reliability, and data security through AWS native services. To get started on building your own innovative solutions, explore Amazon Bedrock now and start your journey today.

Travel 110

Travel Hotels Tools Innovation 110

AWS Machine Learning

MARCH 11, 2025

Five domains in CRAG dataset are Finance, Sports, Music, Movie, and Open (miscellaneous). Domain Question Question Type Sports Can you carry less than the maximum number of clubs during a round of golf? You can connect with Prasanna on LinkedIn. The following table provides example questions with their domain and question type.

Comparison 94

Comparison e-support Knowledge Base Sports 94

Avaya

MAY 8, 2019

On any given day, contact center agents at C3i Solutions may field inquiries regarding sports drinks, tires, or pharmaceuticals, just to name a few. In an environment driven by a continuous improvement philosophy, C3i Solutions began exploring the market for new contact center innovations.

Innovation 74

Innovation Customer Engagement Engagement Contact Center 74

SurveySensum

NOVEMBER 5, 2024

Nike is one of the most reputable apparel and shoe brands in the sports industry, boasting a value of over 30 billion US dollars. Innovative Products In 1984, Nike was on the verge of shutting down its basketball division due to low sales and this was one of the turning points in Nike’s history. Let’s find out!

NPS 52

NPS Loyalty Strategy Loyalty Programs 52

Retently

MARCH 29, 2023

From implementing innovative features to perfecting the customer experience, today we’ll share the secret ingredients that make Tesla so special. Tesla brings innovation When you drive a Tesla, your concept of what a car should be is irrevocably shaken. They attach a deep emotional connection to the brand.

Net Promoter Score 195

Net Promoter Score NPS Automotive Customer Satisfaction 195

Maru Group

MARCH 16, 2021

But a focus on television broadcasting obscures the fact that the way people interact with sports is changing, with people embracing video highlights and moving away from watching entire games. Maru recently partnered with Variety magazine to produce an in-depth look into how people relate to sports. Other sports are faring far worse.

Sports 52

Sports Innovation Social Media Culture 52

AWS Machine Learning

SEPTEMBER 25, 2023

Connecting the Flan model to our front-end application required a robust and secure integration, which was achieved using Lambda and API Gateway. This connection allowed our React application to make HTTP requests to the API Gateway, which subsequently triggered the Lambda function. She likes playing water sports and walking dogs.

Innovation 111

Innovation Analysis Automotive Training 111

ijgolding

SEPTEMBER 15, 2016

Experience-based engagement by a chatbot can also create a feeling of being connected and improve brand image. Working with start-up businesses through to enterprise level clients, we offer experience and services across a range of verticals including catering, fashion, finance, logistics, sports, retail and utilities.

Chatbots 0

Chatbots Examples Innovation Customer Experience 0

Happy or Not

FEBRUARY 2, 2023

By connecting customer feedback to your target audience’s demographic data. Sørensen, Operations and Business Development Manager at XXL Sports & Outdoor. The post Connect customer feedback to your target audience with HappyOrNot Demographics appeared first on HappyOrNot. So how is this made possible? s ays Kenneth G.

Connections 73

Connections Feedback Apparel Sports 73

Avaya

APRIL 9, 2019

Sports marketing, sponsorship, fan engagement, player tech, these are all things that have come on heavy in recent years. Previously, sports were simply about the main media networks, the prime times, the most popular sports, and the players. But now… the business of sports has grown infinitely and means so much more.

Sports 51

Sports Trends Entertainment Contact Center 51

CSM Magazine

JULY 20, 2021

Technology advancements in sports have dramatically increased the quality of our favorite contests. Meanwhile, bet3000 bookmakers and internet casinos are freely accessible in the betting world, making it simple for consumers to adapt to the new innovation. Connectivity Improvement. Improved Performance Monitoring.

Sports 52

Sports Training Social Media Exercises 52

Gainsight

OCTOBER 15, 2024

This session will explore how Learnship solved this challenge by leveraging Gainsight CS , its survey tools, and AI to connect user feedback with behavioral data and uncover insights that drive key decisions and boost customer satisfaction. Work your way up to Platinum status in the Gainstar Program, and you could be sporting one next year!

Customer Success 52

Customer Success Conference Sports Leadership 52

Lumoa

FEBRUARY 6, 2018

If your business isn’t interested in CX then it’s effectively saying “we don’t care who buys our product, as long as somebody does” – this WILL find you out in today’s connected, empowered world. Technology advances will continue to inspire new innovations in customer experience. One main challenge for the next year is short termism.

Customer Experience 304

Customer Experience Customer Centricity Self Service Culture 304

Russel Lolacher

NOVEMBER 28, 2022

In this episode of Relationships at Work, Russel chats with speaker and Police Chief of the Mountain View Police Department Chris Hsiung on how communication and creating connection within an organization can improve workplace culture. Connect with, and learn more about, Chris on his platforms: . And then I make the connection.

Culture 98

Culture Connections Leadership Communication 98

CSM Magazine

MARCH 1, 2024

In today’s digital age, the line between sports betting and casino entertainment is increasingly blurring, creating a vibrant playground for enthusiasts of both realms. The dynamic world of sports betting Sports betting offers a distinct blend of excitement, connecting fans more deeply with their favorite sports.

Entertainment 52

Entertainment Sports Online Experience Video 52

AWS Machine Learning

FEBRUARY 12, 2025

If you already have a project in AWS CodeStar you want to use, skip ahead to Step 3: Create an AWS Cloud9 Development Environment and Connect It to the Project. In the AWS CodeStar create project wizard, when you get to the Setup tools page or Connect to your source repository page, choose Skip, and then return to this topic.

Data 75

Data Training Policies Innovation 75

Customer Bliss

NOVEMBER 1, 2018

Mary and her team ensure that they’re conscious and connected with the driver community. Mary spontaneously goes to driver-organized meetups because she wants to show up, connect, and be present for what’s happening with the drivers. A delightful CX meant that they were to develop a value system around uplifting other people.

Employee Experience 175

Employee Experience ROI Chief Customer Officer Culture 175

Customers That Stick

NOVEMBER 13, 2014

I have a terrific pulse on incorporating innovation into the contact center having implemented social, outsourcing partners, new technology, and new products, while maintaining an award-winning contact center. book, movie, sporting event, relationship, travel). To connect with Sean Hawkins further, visit him at his blog.

Customer Experience 137

Customer Experience Self Service Contact Center Sports 137

CSM Magazine

NOVEMBER 15, 2024

Think of a slogan as a brand’s calling card – a chance to showcase its unique voice, impress customers, and establish a connection that’ll last long after the first impression fades. Memorable slogans should connect with the audience, resonate with their values, and be easy to recall and appreciate.

Customer Service 52

Customer Service How To Social Media Culture 52

AWS Machine Learning

NOVEMBER 7, 2024

In this second part, we expand the solution and show to further accelerate innovation by centralizing common Generative AI components. WebSockets – For long-running connections, you can use WebSockets instead of a REST interface. A WebSockets implementation keeps the connection open for multiturn or long-running conversations.

Government 112

Government Self Service Policies Resources 112

Maru Group

MAY 14, 2020

As nearly every major global sporting event has been canceled or suspended because of the coronavirus, sports fans are having to adapt and find new ways to channel their energy. One thing is clear, when live sports resume, it will bring with it an increasingly tech savvy fan base, eager for inclusion.

Sports 52

Sports Entertainment Video Multi-Channel 52

West Monroe

FEBRUARY 13, 2024

About the episode Explore the transformative power of AI and digital technology in the sports industry on our latest episode, which features Satisfi Labs CEO Don White. Fresh off the Super Bowl's digital showcase, dive into how these technologies are enhancing fan experiences by making sports more accessible and interactive than ever.

Sports 98

Sports Tourism Entertainment Technology 98

AWS Machine Learning

FEBRUARY 18, 2025

Recognizing this challenge as an opportunity for innovation, F1 partnered with Amazon Web Services (AWS) to develop an AI-driven solution using Amazon Bedrock to streamline issue resolution. AWS helps you improve your data quality over time so you can innovate with trust and confidence. DB is KMS-encrypted and behind private subnets.

Knowledge Base 70

Knowledge Base System Analysis Metrics 70

Oracle

JULY 24, 2020

Let’s look at 3 ways your company can effectively connect in a virtual space. esports = ‘real’ sports. Barreling towards the mainstream is the esports juggernaut, a multi-billion-dollar industry that’s beginning to attract the same level of sponsorship attention enjoyed by traditional sports leagues.

Marketing 106

Marketing Sports Advertising Gamification 106

AWS Machine Learning

FEBRUARY 21, 2025

Communication between the two systems was established through Kerberized Apache Livy (HTTPS) connections over AWS PrivateLink. Model Development: Data exploration and model development are conducted using tools such as Jupyter or Orchestration, which communicate with the Spark server over Kerberized Livy connection.

Data 72

Data Company Effort Score Financial 72

Customer Bliss

AUGUST 9, 2018

PTC is a B2B global software company that offers a technology platform and solutions to help companies design, manufacture, operate, and service things for a smart, connected world. As a competitive athlete, Daniel always had a passion for winning driven by practicing multiple sports from trekking, biking, swimming, and skiing.

Customer Experience 175

Customer Experience Net Promoter Score Chief Customer Officer Effort Score 175

Alida

JANUARY 5, 2018

CMOs will turn this [year] into an opportunity to remould their organization to be customer obsessed, prioritizing talent that can conceptualize innovation and growth, and farming execution-oriented specialist work out to partners,” Michael Barnes, Forrester VP and research director, tells CMO.

Marketing 0

Marketing Multi-Channel Advertising Tourism 0

AWS Machine Learning

MARCH 25, 2025

For more information, check out the SageMaker AI documentation or connect with your AWS account team. He has a diverse background spanning data engineering, data science, and machine learning, and he is passionate about leveraging AI/ML to drive innovation and business transformation.

Resources 86

Resources Financial Examples Strategy 86