What Is the Difference Between Voice of Customer and Market Research?
InMoment XI
OCTOBER 12, 2022
A lot of folks believe that voice of customer (VoC) programs and market research mean the same thing—but they’re actually quite different! Breaking Down the Difference Between Voice of Customer & Market Research. How Does V oC Fit into Your CX Strategy. What Is the Definition of Market Research ?
Let's personalize your content