Kerry Bodine

JANUARY 10, 2020

Gather existing customer, operational, and financial data from across your organization to start to (in)validate your hypotheses and connect the work of seemingly far-flung groups to your initiative. The post Why Journey Mapping Is A Team Sport — And How To Get Your Team Involved appeared first on Bodine & Co.

Customer Journeys 177

Customer Journeys Sports How To Groups 177

AWS Machine Learning

JUNE 20, 2024

In this post, we present a solution for configuring SageMaker notebook instances to connect to Amazon Bedrock and other AWS services with the use of AWS PrivateLink and Amazon Elastic Compute Cloud (Amazon EC2) security groups. Solution overview The following example architecture shows a SageMaker instance connecting to various services.

Connections 92

Connections Groups Innovation Automotive 92

Maru Group

JUNE 18, 2020

Sports – like most industries – is changing. UK fans aren’t as connected with sports, especially football, as they were four months ago. The break in the season and the on-going impact of social distancing measures appears to be having a negative influence on our sporting consumption. Sport is a social game.

Sports 52

Sports Connections Exercises Engagement 52

Kerry Bodine

JANUARY 10, 2020

Gather existing customer, operational, and financial data from across your organization to start to (in)validate your hypotheses and connect the work of seemingly far-flung groups to your initiative. The post Why Journey Mapping Is A Team Sport — And How To Get Your Team Involved appeared first on Bodine & Co.

Customer Journeys 156

Customer Journeys Sports How To Groups 156

Kerry Bodine

JANUARY 10, 2020

Gather existing customer, operational, and financial data from across your organization to start to (in)validate your hypotheses and connect the work of seemingly far-flung groups to your initiative. The post Why Journey Mapping Is A Team Sport — And How To Get Your Team Involved appeared first on Bodine & Co.

Customer Journeys 156

Customer Journeys Sports How To Groups 156

CSM Magazine

JULY 20, 2021

Technology advancements in sports have dramatically increased the quality of our favorite contests. Many technological advancements in sports, such as heart rate monitors, complex analytics, and safety equipment, have enabled athletes to achieve at levels previously inconceivable and unimaginable. Connectivity Improvement.

Sports 52

Sports Training Social Media Exercises 52

Experience Investigators by 360Connext

DECEMBER 17, 2014

It sports what the press is calling a “Magic Mirror”. Visit me on the web at MikeWittenstein.com More Posts Follow Me: The post Magic Mirror Reflects Major Innovation for the Connected Consumer appeared first on Customer Experience Consulting. The new flagship store is located in New York City.

Innovation 275

Innovation Connections Consumers Sports 275

Optimove

MARCH 20, 2024

Stay in touch Be the first to know all about the latest Marketing tips & tricks, Industry special insights and more The Big Picture: On March 20, at Optimove Connect, Pini Yakuel, CEO, introduced the position-less marketer. The post The Position-less Marketer Introduced by Pini Yakuel at Optimove Connect appeared first on Optimove.

Connections 52

Connections Marketing Multi-Channel Sports 52

NetBase

MARCH 20, 2020

With no real end of the Coronavirus, aka Covid-19 in sight, how will companies and brands reach sports fans on their couches, when so much of their regular advertisements are typically tied up in live sports? at the beginning of its time indoors, sports (of every variety) have been canceled. With the U.S.

Sports 67

Sports Advertising Social Media Entertainment 67

BirdEye

AUGUST 3, 2022

Let’s say you own a sporting goods store and there’s an upcoming half-marathon race in your area. Let’s return to our sporting goods store example. Our all-in-one platform makes it easy to connect with your customers via text, social media, Webchat, and email using a single, streamlined inbox. Direct marketing in action.

Connections 98

Connections Strategy Marketing Social Media 98

Happy or Not

FEBRUARY 2, 2023

By connecting customer feedback to your target audience’s demographic data. Sørensen, Operations and Business Development Manager at XXL Sports & Outdoor. The post Connect customer feedback to your target audience with HappyOrNot Demographics appeared first on HappyOrNot. So how is this made possible? s ays Kenneth G.

Connections 73

Connections Feedback Apparel Sports 73

Thematic

APRIL 4, 2023

Two of the most popular apps for tracking your runs and rides are Strava and Garmin Connect. I’ve chosen to compare customer feedback between iOS apps Strava and Garmin Connect, hence the awesome introduction not written by me. This introduction was brought to you by ChatGPT, the in-vogue AI chatbot.

Connections 71

Connections Analysis Feedback Sports 71

Inbenta

OCTOBER 31, 2017

But AI’s impact on sport is already considerable and will continue to grow as franchises seek game changing advantages which will push them over the top against their opponents. The next development might not have a face to it, but AI could send sport down a path it has never seen before. Wearables in sport. Sport safety.

Sports 67

Sports Social Media Measurement Course 67

Maru Group

MAY 5, 2020

As we continue to seek to understand how the COVID-19 pandemic affects consumers’ day-to-day realities, we conducted qualitative research with sports fans to dive deep into their feelings, actions, and attitudes. Globally, sports have been put on hold. As any fan knows, sports represent more than competition. Cultural Context.

Sports 52

Sports Engagement Marketing Entertainment 52

Maru Group

MARCH 16, 2021

But a focus on television broadcasting obscures the fact that the way people interact with sports is changing, with people embracing video highlights and moving away from watching entire games. Maru recently partnered with Variety magazine to produce an in-depth look into how people relate to sports. Other sports are faring far worse.

Sports 52

Sports Innovation Social Media Culture 52

Avaya

APRIL 9, 2019

Sports marketing, sponsorship, fan engagement, player tech, these are all things that have come on heavy in recent years. Previously, sports were simply about the main media networks, the prime times, the most popular sports, and the players. But now… the business of sports has grown infinitely and means so much more.

Sports 51

Sports Trends Entertainment Contact Center 51

Maru Group

MAY 14, 2020

As nearly every major global sporting event has been canceled or suspended because of the coronavirus, sports fans are having to adapt and find new ways to channel their energy. One thing is clear, when live sports resume, it will bring with it an increasingly tech savvy fan base, eager for inclusion.

Sports 52

Sports Entertainment Video Multi-Channel 52

West Monroe

FEBRUARY 13, 2024

About the episode Explore the transformative power of AI and digital technology in the sports industry on our latest episode, which features Satisfi Labs CEO Don White. Fresh off the Super Bowl's digital showcase, dive into how these technologies are enhancing fan experiences by making sports more accessible and interactive than ever.

Sports 98

Sports Tourism Entertainment Technology 98

CSM Magazine

DECEMBER 22, 2023

Sponsorship opportunities can include music festivals, sporting events, charity events, or even theme parks. This method allows businesses to build a long-term connection with the community and improve their brand reputation and overall image.

Connections 52

Connections Strategy Marketing Gamification 52

Beyond Philosophy

SEPTEMBER 26, 2014

Recent research connecting losses in the World Cup and a corresponding drop in the stock market of the losing team’s home country would indicate otherwise. Edmans and his team looked at over 2,600 sporting games, from football to Cricket to other sports matches and their influence on the stock market returns in 39 different countries.

Sports 130

Sports CEM Consulting Consumers 130

Optimove

NOVEMBER 15, 2024

See the difference control groups make in this guide Download Now Why it Matters: Optimove Insights is the analytical and research arm of Optimove, the #1 CRM Marketing Solution for iGaming and Sports Betting. For Stay in touch Be the first to know all about the latest Marketing tips & tricks, Industry special insights and more U.S

Sports 52

Sports CRM Loyalty Tips 52

Optimove

OCTOBER 2, 2024

8 & 9 ​ 11:00 AM – From Brackets to The Big One: 2024 Big Sporting Event Insights 1:00 PM – Personalization Power: The Secret to Player Connection 2:00 PM – Bonus Clairvoyance: Harnessing Predictive Power for Bonus Optimization 3:00 PM – Next Level Unlocked: 5 Ways to Up Your Gamification Game Oct. Here’s the schedule: Oct.

Gamification 64

Gamification Meeting Engagement Sports 64

Avaya

JUNE 1, 2017

The sports experience has become a 21st-Century medley of sights, smells, and experiences. Fan engagement is a wake-to-sleep business and requires better, and smarter, mobile, social, and digital-led environments to keep fans coming back to the stadium and being full-fledged members of the sports/team community.

Sports 50

Sports Technology Engagement Wireless 50

Oracle

MAY 31, 2018

Check out these 3 ways the Internet of Things is revolutionizing sports. Professional sports teams have long had enormous resources – both technological (player-tracking cameras, radar guns, analysis software) and human (coaches and therapists) to help players improve their game. Relive the brand-new vibe we debuted this year.

Sports 42

Sports Training Analysis Connections 42

Russel Lolacher

NOVEMBER 28, 2022

In this episode of Relationships at Work, Russel chats with speaker and Police Chief of the Mountain View Police Department Chris Hsiung on how communication and creating connection within an organization can improve workplace culture. Connect with, and learn more about, Chris on his platforms: . And then I make the connection.

Culture 98

Culture Connections Leadership Communication 98

Experience Investigators by 360Connext

MARCH 5, 2024

They become champions of CX, too, by connecting day-to-day work to direct customer outcomes and integrating CX into the entire employee journey. How Customer Experience Leaders Can Shape The Employee Experience CX is a team sport. HR and L&D teams enable employees with the processes, technology, and education they need to thrive.

Employee Experience 260

Employee Experience Customer Journeys Customer Experience Net Promoter Score 260

AWS Machine Learning

JULY 25, 2023

In this post, we demonstrate how to use JumpStart to deploy a Flan-T5 XXL model in a VPC with no internet connectivity. Solution overview As part of the solution, we cover the following steps: Set up a VPC with no internet connection. Outside of work, Vikesh enjoys trying out different cuisines and playing outdoor sports.

Connections 83

Connections Resources Financial Groups 83

Optimove

FEBRUARY 28, 2023

We analyzed data on US sports bettors from dozens of iGaming operators across the globe between January and February 2023. Additionally, on February 12 th , the number of sports bettors who logged in to make their first deposit was 2.6 On the day of the Super Bowl, more than 370,000 sports bettors placed at least one bet.

Sports 94

Sports Tips Conference Trends 94

Feedbackly

AUGUST 12, 2024

This summer-long event has brought together golf enthusiasts from across the country, all for a noble cause—supporting youth sports and preventing social exclusion. “Golf is more than just a sport; it’s a way to connect with others, and using it to give back to the community makes it even more meaningful,” Jaakko shared.

Feedback 52

Feedback Sports Meeting Connections 52

Oracle

MAY 23, 2019

While on location at Oracle Modern Customer Experience 2019 in Las Vegas from March 19-21, the SmarterCX team met with Jennifer Storms, CMO & EVP at NBC Sports, who tells us about her work and discusses how data plays a role in how quickly Olympic athletes go from ordinary to extraordinary, and in a matter of minutes become household names.

Sports 40

Sports Video Data Social Media 40

Customer Bliss

MAY 23, 2018

Fanatics is the world’s largest provider of officially licensed sports gear. In this episode, Carolyne speaks about the importance of employee experience at Fanatics and how that translates to a better customer experience for dedicated sports fans. What can be done to improve the “click to porch” experience (from order to delivery).

Sports 197

Sports Customer Experience Travel B2C 197

ShepHyken

JULY 8, 2024

She said a few other words that insulted her coworkers, but I stopped her and said as nicely as I could, “I’m sorry you’re frustrated with the team in the kitchen, but you really shouldn’t complain about them to us.” Customer service is a team sport. Connect with Shep on LinkedIn.

Sports 149

Sports Customer Service Training Customer Service Training 149

InMoment XI

OCTOBER 29, 2024

For example, a sneaker brand releasing a new product line paying tribute to an iconic athlete would help it connect with nostalgic sports fans. Familiarity and nostalgia create a sense of connection that can strengthen customer relationships. Brand values: Customers connect with brands that reflect their own values.

Loyalty 195

Loyalty Customer Experience Net Promoter Score Social Media 195

Beyond Philosophy

APRIL 26, 2024

Drawing parallels to personal experiences, such as loyalty to sports teams (Lutown Town Football Club, recently reinstated in the Premiership) and brands like Apple (naturally), they highlight the importance of trustworthiness and the willingness to go the extra mile in fostering loyalty.

ROI 88

ROI Loyalty How To Sports 88

ShepHyken

MARCH 26, 2024

Whether it’s sports, entertainment, or business, some people are so good that what they do looks easy. I Googled the quote to find out who to attribute it to and found numerous variations: In sports, Ken Griffey Jr., Connect with Shep on LinkedIn. Isn’t that what the best people do?

Entertainment 95

Entertainment Sports Customer Service Training Training 95

CSM Magazine

OCTOBER 24, 2024

It enhances player revelry by offering auditory cues that complement the visual elements of the sport. The term SFX meaning in games, refers to sound outcomes, which might be brief audio clips that offer comments on sports events. The importance of sound design in slots can’t be overstated.

Sports 52

Sports Transportation Video Entertainment 52

Optimove

JULY 31, 2024

These are excerpted from a panel discussion at Optimove Connect 2024: Exploring Winning Retention Marketing Strategies. Listed below are the panelists who joined Erik Holt, Optimove’s VP of Channels: Stanislav Solon , Senior CRM Growth Manager at Betfan, a Polish provider of online sports betting and esports wagering.

Customer Retention 59

Customer Retention Marketing Sports Entertainment 59