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What is CRM integration and why is it useful?

ViiBE Blog

Call Center , Customer experience , Remote operations , Technology. Automotive , Construction , Energy , Insurance , SMB , Transport. Ultimately, CRM integration connects your business and its customers on a much deeper level, all the while improving the quality of its service and performance. ViiBE Blog. Natalia Barszcz.

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Zendesk Startup Central Q&A: Revolutionizing Remote Assistance

ViiBE Blog

Video assistance, on the other hand, has specific tools and functionalities, beyond basic video call features, designed to enhance field service operations and after-sales support. We are present in several sectors, including energy, retail, transport and mobility, construction, insurance, etc.

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11 Languages That Navigate The Future Of Multilingual BPO Philippines

Magellan Solutions

Industries that opt for a multilingual virtual call center. A common language has the power of connecting two people. Transport Industry. The transport industry is also growing. Here, multilingual customer support plays a vital role in the transport industry. Loyal Customer Base.