Strategic Design: The Key to Building a Successful Business & Captivating Customers with Prof. Jan-Erik Baars
ECXO
NOVEMBER 19, 2023
Holistic Customer Metrics for Actionable Insights 6. Beyond NPS: Advanced Customer Feedback Techniques Who is Prof. His research focuses on organizational maturity, design leadership, and customer-centricity. The role of Aesthetics and Emotion in Design 3. Business Collaboration for Customer-Winning Propositions 4.
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