InMoment XI

OCTOBER 8, 2024

Reward Loyal Customers Implement a customer loyalty or rewards program that acknowledges and incentivizes repeat business. 83% of consumers say that belonging to a loyalty program influences them to buy from a brand again. Our best-in-class tools and experienced consultants will help you improve your main metrics.

Customer Experience 195

Customer Experience Self Service How To Net Promoter Score 195

CSM Magazine

DECEMBER 10, 2021

As a CX consultant with decades of experience in contact center solutions, Avtex has a unique viewpoint to the changing landscape of both CX and EX best practices. The key here is the seamless orchestration between each one of these channels that makes true omnichannel engagement possible. About the Author.

Customer Journeys 98

Customer Journeys Employee Experience Omni-Channel Employee Engagement 98

Oracle

APRIL 23, 2019

In this 10th video on the Smarter Demos series, we take a look at some of the latest in omnichannel retail technology. That way, you can make an informed decision by looking back at your loyalty rewards program and say, “Are these people redeeming these points? What has driven customers back into our stores?

Analytics 45

Analytics Loyalty Rewards Programs Retail 45

Bold360

APRIL 27, 2017

Many businesses in the travel industry have tried out loyalty schemes and reward programs with varied success. E-consultancy believe that the success of your relationship with a customer depends upon the human loyalty you can create, rather than the corporate loyalty that these schemes often engender.

Tourism 56

Tourism Travel Customer Service Airlines 56

delighted

NOVEMBER 5, 2019

Omnichannel retail makes products and services more accessible. In light of this, many traditional brick and mortar brands have taken an omnichannel approach to retail. Moreover, in a paper published by Deloitte, the consulting firm ever-so fittingly renamed this “retail apocalypse” to the “retail renaissance.”

Retail 40

Retail Customer Experience Omni-Channel Effort Score 40

SurveySensum

FEBRUARY 26, 2024

One-on-one expert consultation for CX implementation The tool also provides you with CX consultations with top CX experts. Companies can build winning work cultures through the platform’s innovative AI-powered and SaaS-based solutions, such as Vantage Rewards, Vantage Pulse, Vantage Perks, and Vantage Fit.

Tools 52

Tools Survey Employee Engagement Culture 52

SurveySensum

FEBRUARY 28, 2024

Not just that, it’s not just a product, a dedicated CX consultant comes along that helps you every step of the way – from creating surveys to analyzing results and taking action on the feedback – all aligned to your business objectives. Assists in implementing reward programs. G2 Review: 4.7/5

Tools 52

Tools Feedback Analysis Survey 52