Consumers Customer Experience Management Customer Insights Employee Experience 
Thematic
SEPTEMBER 15, 2024
Its core purpose is to help organizations understand, manage, and improve customer and employee experience. It captures experience signals across digital platforms and human interactions for a complete view of your customer and employee experience. How does it do this?
GetFeedback
MAY 9, 2019
If you’re like most, you probably had a much easier time recalling a poor experience than a good one. That’s because a bad customer experience interrupts our day. We don’t expect it as consumers—we anticipate that brands will always meet our needs and wants. What is customer experience management (CXM)? .
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Dapresy
FEBRUARY 19, 2020
Stockholm, Sweden – February 19th, 2020 – Verdane , the Northern European specialist growth equity investor, has acquired Confirmit , the leading global solutions provider for Customer Experience (CX), Employee Experience and Market Research. www.verdane.com.
Forrester's Customer Insights
OCTOBER 29, 2020
Customer experience (CX) has become the number one business priority for marketers. CMOs are fully aware of the importance of customer data to personalise experiences. The employee data tsunami is […].
Dapresy
FEBRUARY 19, 2020
Stockholm, Sweden – February 19th, 2020 – Verdane , the Northern European specialist growth equity investor, has acquired Confirmit , the leading global solutions provider for Customer Experience (CX), Employee Experience and Market Research. www.verdane.com.
Qualtrics
OCTOBER 22, 2021
Customer data platforms (CDPs) can serve as a central source that streams real-time customer and event data directly to endpoints like Qualtrics. What is a Customer Data Platform? A customer data platform (CDP) is a technology platform dedicated to consuming, resolving, and distributing customer data across an organization.
Wootric CX Blog
FEBRUARY 14, 2019
Her She is a customer journey expert whose analysis of customer feedback at key touchpoints has led to product and service enhancements that have delighted customers. Why we love Angus: He’s the Customer Experience Manager at Sendoso and prides himself in “helping people connect the old fashion way.”
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