Consumers Customer Insights Guest Experience 
InMoment XI
JULY 16, 2024
A staggering 94% of consumers avoid a business due to negative reviews. Customers expect not only to be heard but also understood and swiftly responded to. Their role in managing an online reputation cannot be overstated, as they directly influence brand perception, customer trust, and purchasing decisions.
InMoment XI
JULY 16, 2024
A staggering 94% of consumers avoid a business due to negative reviews. Customers expect not only to be heard but also understood and swiftly responded to. Their role in managing an online reputation cannot be overstated, as they directly influence brand perception, customer trust, and purchasing decisions.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
InMoment XI
JUNE 5, 2024
Social Listening We provide valuable insights into brand perception and customer sentiment by analyzing sentiment and trends from social media feeds. Market Intelligence Our platform supports ad-hoc research, brand awareness studies, and industry trend analysis, helping businesses stay ahead of market changes and consumer expectations.
InMoment XI
SEPTEMBER 25, 2024
.” — Noah Krusell VP of Product Development, evolve24 Customer Experience Management VOZIQ offers a suite of Predictive Customer Retention and Customer Experience Management solutions for call centers. VOZIQ turned to InMoment to fill this gap.
CSM Magazine
JANUARY 3, 2025
High Costs: Hiring and training multilingual staff is expensive and time-consuming. Freshdesk AI also offers advanced analytics and reporting features, providing valuable insights into customer interactions and support performance.
ReviewTrackers
AUGUST 30, 2017
Welcome to Customer Insights , a weekly digest of the most important stories about online reviews, customer feedback, and customer experience. This week: We explain how companies from the finance, healthcare, insurance , and hospitality industries can better connect with their customers. Focus on Local SEO.
North Highland
SEPTEMBER 16, 2019
Summer 2019 provided the timeshare industry with its first glimpses of a shifting consumer landscape. This shift sees all industry players reexamining product offerings, marketing, and sales processes as traditional consumers begin to wane and the next generation of buyers comes into view.
Expert insights. Personalized for you.
195 
Let's personalize your content